Kela's opening hours

Telephone service

Kela's customer service numbers are open Monday to Friday between 8 am and 6 pm.

Local offices

As a rule, the largest offices are open Monday to Friday between 9 am and 4 pm. Some offices close for lunch between noon and 1 pm, and some of the small offices are open 1-2 days per week. You are free to choose the Kela office you wish to contact.

You can find the opening hours of Kela's local offices and the citizen service centres in the Customer Service Locator.

Exceptional opening hours in 2013

The following exceptional opening hours due to holidays apply to both the local offices and the telephone service.

Date  Holiday  Customer service
1 January New Year's Day Closed
6 January Epiphany Closed
28 March Maundy Thursday Closes at 1 pm
29 March Good Friday Closed
1 April Easter Monday Closed
1 May May Day Closed
9 May Ascension Day Closed
21 June Midsummer's Eve Closed
6 December Independence Day Closed
24 December Christmas Eve Closed
25 December Christmas Day Closed
26 December Boxing Day Closed
31 December New Year's Eve Closes at 1 pm

Payment dates for benefits

The holidays may affect the payment dates for Kela benefits.

Updated 05/16/13