Contact Us
Kela's opening hours
Telephone service
Kela's customer service numbers are open Monday to Friday between 8 am and 6 pm.
Local offices
As a rule, the largest offices are open Monday to Friday between 9 am and 4 pm. Some offices close for lunch between noon and 1 pm, and some of the small offices are open 1-2 days per week. You are free to choose the Kela office you wish to contact.
You can find the opening hours of Kela's local offices and the citizen service centres in the Customer Service Locator.
Exceptional opening hours in 2013
The following exceptional opening hours due to holidays apply to both the local offices and the telephone service.
| Date | Holiday | Customer service |
|---|---|---|
| 1 January | New Year's Day | Closed |
| 6 January | Epiphany | Closed |
| 28 March | Maundy Thursday | Closes at 1 pm |
| 29 March | Good Friday | Closed |
| 1 April | Easter Monday | Closed |
| 1 May | May Day | Closed |
| 9 May | Ascension Day | Closed |
| 21 June | Midsummer's Eve | Closed |
| 6 December | Independence Day | Closed |
| 24 December | Christmas Eve | Closed |
| 25 December | Christmas Day | Closed |
| 26 December | Boxing Day | Closed |
| 31 December | New Year's Eve | Closes at 1 pm |
Payment dates for benefits
The holidays may affect the payment dates for Kela benefits.
Updated 05/16/13