Questions and feedback
Do you have a question for Kela? Or would you like to send us feedback? Make your selection below:
|Question form||Feedback form|
Ask us about a specific benefit, our customer service or about Kela in general.
We will answer your question as soon as possible.
Use this form to send us feedback. We welcome all your comments, whether positive or negative.
If you wish to receive a reply, let us know your contact details. We will reply as soon as possible.
Please note that the Send button will remain inactive until you have completed all of the required information fields.
The questions are answered by Kela offices and units throughout Finland. If your feedback / question is about our customer service or a specific benefit, you are free to contact any Kela office you like or you can direct your feedback specifically to the Centre for Student Financial Aid or the Office for International Affairs.
Select the Centre for Student Financial Aid if your feedback concerns student financial aid or the service you have received from the Centre. University students should contact their university's financial aid committee.
Select the Office for International Affairs if your feedback concerns pension or coverage-related matter which was handled by the Office, the service you have received from the Office, or the social security arrangements related to moving from Finland.
If you have a question about moving to Finland, select the local Kela office of your future place of residence from the menu.