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<h1>Accessibility feedback</h1>

<p>You can use the attached form to provide feedback on accessibility or to submit a request concerning accessibility. We will reply as soon as possible. You can also provide feedback on accessibility anonymously.</p>

<h1>Anna palautetta saavutettavuudesta</h1>

<p>Oheisella lomakkeella voit antaa saavutettavuuspalautteen tai tehdä saavutettavuuspyynnön. Vastaamme palautteeseesi mahdollisimman pian. Voit antaa saavutettavuuspalautteen myös anonyymisti.</p>

<h1>Ge respons om tillgänglighet</h1>

<p>På den bifogade blanketten kan du ge respons om tillgängligheten eller göra en tillgänglighetsbegäran. Vi svarar på din respons så snart som möjligt. Du kan också ge responsen anonymt.</p>

You can use the attached form to provide feedback on accessibility or to submit a request concerning accessibility.

Oheisella lomakkeella voit antaa saavutettavuuspalautteen tai tehdä saavutettavuuspyynnön.

På den bifogade blanketten kan du ge respons om tillgängligheten eller göra en tillgänglighetsbegäran.

Accessibility feedback

Anna palautetta saavutettavuudesta

Ge respons om tillgänglighet

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<p>Try navigating from the home page or try writing the keywords of the subject matter into the Search box.</p>

<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

<p> </p>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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Kela’s appointment booking system will be unavailable on 8/9/2025 at 17–20 due to updates. We are sorry for any inconvenience.

Ajanvarausjärjestelmä on poissa käytöstä 8.9. klo 17–20 päivitystöiden takia. Pahoittelemme katkosta aiheutuvaa haittaa.

Tidsbokningssystemet kan inte användas 8.9 kl. 17–20 på grund av uppdateringar. Vi beklagar det besvär som avbrottet orsakar.

Maintenance break in the appointment booking system on 8/9/2025 at 17–20

Ajanvarausjärjestelmässä käyttökatko 8.9. klo 17–20

Avbrott i tidsbokningssystemet 8.9 kl. 17–20

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

Search for service points by the name of the municipality, the name of the service point or postal code.

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