An incident has occured in Kela’s appointment scheduling system. More information
Financial aid payments stopped for 3,000 higher education students
Kela assesses the academic progress of higher education students on a yearly basis. This autumn, the assessment was carried out for around 130,000 higher education students who received financial aid in the academic year 2018-2019.
A request for further information was sent out to 13,200 students, and 11,000 students replied to the request. Almost 95% of the replies were sent via Kela’s e-service. For most students, the reply was accepted and the payment of financial aid continues.
Approximately 3,000 students will have their financial aid payments stopped as of January. For about 1,500 students, the payments are stopped because they did not reply to the request for further information. If the financial aid payments have been stopped because the student forgot to reply to the request for further information, he or she can request a review of the cancellation decision.
These students are sent a decision letter explaining what they can do to requalify for financial aid. The letter also describes what other types of assistance may be available.