Kela’s online service no longer supports old browsers and operating systems – the majority of clients can continue use as normal

Technical updates have been carried out on the website and Kela’s online service on 7 January 2020. If there are any problems with using the service, it is worth upgrading the web browser and the operating systems of the phone, tablet and computer to a later version.

The majority of clients will be able to continue using the website and online service as normal and there is no need to do anything. The website and online service can no longer be used, for example, with the Android 4.3 operating system or its older versions or with the Internet Explorer 10 web browser or older versions.

Technical updates have been carried out in order to ensure safe movement of data also in the future. The changes also apply to Extranet users.

The changes are due to protocol updates. Kela no longer supports the TLS versions 1.0 and 1.1 in its services. From now on, Kela will support only the TLS 1.2 version used by all modern browsers.

Further information: