Interruption in online customer service 18 April 02:30-06:00 More information
Kela’s Management Team handles matters that will be presented to the Board and is responsible for implementing Kela’s strategy in line with the directives and decisions of the Board.
Outi Antila, Director General
The Director General is responsible for strategic management, planning and operational development. The Director General also brings matters before the Board and implements the Board’s decisions. Furthermore, the Director General prepares Kela’s rules of procedure. The rules of procedure are decided on by Kela’s Board.
Management Support Unit, Communications Unit and Kela's Internal Audit report directly to the Director General.
Kari-Pekka Mäki-Lohiluoma, Director
Director Mäki-Lohiluoma's areas of responsibility include the Benefit Services, Customer Relations and Information Services business units. He is responsible for the directing and planning of matters related to these business units.
Director Nissilä’s areas of responsibility include responsibility include IT Services and Shared Services business units. She is responsible for the directing and planning of matters related to these business units.
Nina Nissilä, Director
Petteri Taponen, Acting Director of Customer Relations (1 August 2020 - 31 July 2021)
Antti Jussila, Acting Director of Benefits (1 September 2020 - 31 July 2021)
Niina Linkova, Acting Director of Shared Services (1 September 2020 - 31 July 2021)
Jukka Melanen, Director of IT Services
Ville Korhonen, Acting Director of Communications (1 February 2021 - 30 June 2021)
Marina Lindgren, Director of Information Services
Secretary and member of the Management Team
Heli Korhola, Director, Management Support Unit
Tuula Hällfors-Laaksonen, chief shop steward