Update on the coronavirus situation

This page contains concise information on how the coronavirus epidemic affects Kela’s services.

During the epidemic, there may be delays in the processing of applications.

Visit our website to check the average processing times of different applications for benefit. Pleas note, that our customer service specialists cannot speed up the processing of your application or tell you when you will you receive a decision.

Handling your Kela-matters during the coronavirus epidemic

Because of the coronavirus epidemic, we recommend that you handle your Kela-related matters online or by phone.