Update on the coronavirus situation

This page contains concise information on how the coronavirus epidemic (COVID-19) affects Kela’s benefits and services. During the epidemic, there may be delays in the processing of applications. The page will be updated as the situation evolves.

FAQ about the COVID-19 pass

Where can I get the COVID-19 pass? What should I do if there is an error in my pass? Read answers to frequently asked questions on kanta.fi.

Read more about the COVID-19 certificate and pass (kanta.fi)

Reimbursement  for trips made for the purpose of getting vaccinated for COVID-19 

Kela provides compensation for trips made between 27 March 2021 and 31 June 2022 for the purpose of getting vaccinated for COVID-19. There is a maximum copayment of EUR 25 for each one-way trip. The compensation is calculated based on the least expensive way of reaching the vaccination site. You can get a reimbursement for using a taxi if that is your only alternative taking into account your health or difficult travel arrangements.

The benefits you can get in different situations  

Application and supporting documentation

If possible, send your applications and supporting documents online.

  • Documents photographed with a phone are accepted if the picture is clear and legible.
  • Online you can also see if any supporting documents are missing or if the application must be supplemented in some other way.
  • If information is missing from your application or if you are expected to do something, we will contact you. Remember to state a phone number where you can be reached. 

You can also send applications to Kela by mail to the address

Kansaneläkelaitos
PL 10
00056 KELA

The application forms can be printed from Kela’s website.

If you do not have a device or Internet connection of your own, you can call Kela’s telephone service.

When are decisions due?

Online you can check up to date information about average application processing times per benefit.

For information about the processing of your application, sign in to Kela’s online service (available in Finnish or Swedish).

Kela’s customer service can help you with filling in or completing your application. The customer service does not have more exact information about when you will get a decision to your application.

Read more