Maintenance break in e-services on 21 May at 6–20 More information
Maintenance break in the appointment booking system on 21 May at 6–20 More information
Possible maintenance breaks in e-services on 16 May at 23–02 More information
A technical problem has been discovered in the Kela’s remote services More information
Opening hours during the holiday season
Kela's customer service is closed during Christmas and on New Year's Day. The phone service and most service points are open between Christmas and New Year's Day.
Kela’s telephone service and customer service points will be closed on
- Christmas Eve
- Christmas Day
- Boxing Day
- New Year’s Day
Kela's telephone service is open between Christmas and New Year’s Day from Monday to Thursday 9:00-15:00. On New Year's Eve, the telephone service is open 9:00-13:00, but if you are in urgent need of social assistance you can call the Finnish-language customer service number for social assistance until 16:00.
There may be changes to the opening hours of Kela’s customer service points in the days between Christmas and New Year and after New Year. Please check the opening hours at kela.fi. Customer service points that are normally open on Fridays will close on New Year's Eve at 13:00. The following service points will be on call for urgent need of social assistance on New Year’s Eve until 16:00:
- Espoo / Leppävaara
- Helsinki / Kamppi
- Turun palvelupiste
- Vantaa / Tikkurila.
We wish our customers a Merry Christmas and a Happy New Year 2022!