Kela’s operations have an impact not only on the services that society produces but also on people’s wellbeing and finances. It is therefore important that we operate in a socially responsible way.
We are continuously developing the way we operate in order to promote equity and to better recognise diversity in our staff and clients. Our services must be accessible and understandable to all. As a large employer, recognising the diversity of our personnel is an essential responsibility for us. As a government organisation, we have an obligation to protect and promote non-discrimination.
Social responsibility can mean
- valuing diversity in our clients and staff
- promoting equity
- making our operations more inclusive, accepting everyone as they are.
In promoting inclusion, we seek to ensure that everyone feels included when interacting with or working at Kela.
Social responsibility means that our clients and staff are recognised equally for instance in recruitments, customer service and communications regardless of their background, gender, age, ethnicity, religion, disability or sexual orientation.
That can help us offer better services, improve the customer experience and nurture a diversity-friendly organisational culture.
Networks and cooperation partners
Kela has a variety of networks that unite staff members based on their common goals and backgrounds.
- The DEI Network, which seeks to strengthen the organisation’s understanding of diversity, equity and activities that promote cohesion. It also serves as a channel through which staff can bring up ideas for development.
- The Kirnu Network supports the development of Sámi-language services.
- The Rainbow Network offers support and cultivates an equal workplace culture for sexual and gender minorities. Kela also participates in cross-government rainbow efforts.
Kela seeks to ensure equal opportunities for all kinds of people. To further this goal, we participate in a range of events, projects and programmes.
The Romako project
Coordinated by the Diakonia University of Applied Sciences, the Romako project supports adults in the Helsinki-area Roma community in various ways, including gaining access to internships. The Romako employer pool is a search portal that students and graduates from a Roma background can use to find suitable employers for jobs and internship positions. Kela has registered as an employer with the Romako employer pool.
When we post a job advert to seek new talent, we list the type of experience, skills and educational background we are looking for. The selection among candidates is made on the basis of the publicised selection criteria. That way we can offer all candidates regardless of their backgrounds an equal opportunity to work for us.
For several years, Kela has been an official partner of Helsinki Pride. Pride works to promote the rights, inclusion and wellbeing of gender and sexual minorities. These issues are also important to Kela.