Avoid visiting customer service points

Avoid visiting customer service points if you have a cold, are in quarantine, have travelled abroad or might have been infected. Take care of Kela matters online or by phone. You can also book a phone appointment.

Some service points temporarily closed

Due to the corona situation some customer service points have been closed temporarily, including customer service points in the Greater Helsinki area and Kerava. The personnel at these service points is answering phone calls and taking care of phone appointments. Check opening hours in the search function below.

Customer service locator