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As a customer service specialist, you get to interact with people of all ages and backgrounds. If you are interested in working towards shared goals as part of a larger team, working as a customer service specialist could be right for you.
Customer service specialists provide assistance through various channels to customers in different circumstances, and give advice and guidance to customers with any Kela-related issues or questions they may have.
A passion for working with customers
A good customer service specialist is keen to work in customer service. They have an active, flexible and cooperative approach to their work. Good communication, interaction and IT skills are important as well.