Quick guide to interpretet service for the disabled

Kela arranges interpreter service for the disabled. The quick guide gives an overview of the service

For whom and for what purpose

 

Kela arranges interpreter service for the disabled

The service is intended for disabled persons who live in Finland. The service is free of charge. The service can be used for work, studies, personal matters and hobbies.
 

Read more
 

You can be granted interpreter service if you have a hearing impairment, vision and hearing impairment or speech impairment

You must have a functioning communication method that you are using.
 

Read more
 

Interpreter service available from other sources

Other authorities are in certain situations liable to arrange interpreter service for disabled persons. If you need interpreter service for instance for basic education, you should apply for this from the municipality.
 

Read more

Apply for the right to interpreter service

 

Apply for the right to interpreter service

Complete the application and the customer registration form carefully. Please include an expert opinion.
 

Read more
 

Kela grants a certain number of hours of interpreter service per year

Kela grants a certain number of hours of interpreter service per year.
On the basis of a hearing impairment or a speech impairment you can be granted at least 180 hours of interpreter service per year and on the basis of a vision and hearing impairment at least 360 hours.

Read more
 

You also have a say in who will be your interpreter

If you start using a personal interpreter list, you can suggest interpreters for the list. Indicate on the customer registration form whether you wish to use an interpreter list.
 

Read more
 

Do you need an interpreter for your studies?

First apply for the right to interpreter service for the disabled and then for the right to student interpreter service.
 

Read more
 

Do you need interpreter service for a longer travel abroad?

First apply for the right to interpreter service for the disabled and then for the right to interpreter service for travel abroad. For short cruises you do not have to apply separately for the right to interpreter service.
 

Read more
 

When necessary, apply for additional hours of interpreter service

If the number of hours of interpreter service is not sufficient, you can apply for additional hours of interpreter service.
 

Read more

Introduction

 

Kela arranges introduction to the use of the interpreter service

If you are a new customer, we will contact you to agree on the time and place for the introduction. The introduction will be given by an interpreter.
 

Read more
 

Introduction

You can ask for introduction even if you have already used the interpreter service.
 

Read more

Book an interpreter

 

Book an interpreter via the Centre for Interpreting Services for the Disabled

Book an interpreter as soon as you know that you need an interpreter.
 

Read more
 

Book interpreter service for studies

Student interpreter service is booked one year at a time.
 

Read more
 

Book an interpreter for travel abroad

You can book an interpreter well in advance of your travel when you have been granted the right to interpreter service for travel abroad.
 

Read more
 

Kela allocates an interpreter to your booking

You may be asked for further details so that your booking can be allocated appropriately.

Read more

Report changes

 

Do you want to change or cancel a booking?

Inform the Centre for Interpreting Services for the Disabled in time if you want to change or cancel a booking.
 

Read more
 

Changes to the customer data

Always inform the Centre for Interpreting Services for the Disabled if for instance your contact details or your communication methods change.

Read more