No appointment confirmation, change or cancellation messages will go out to customers between 05:00 and 20:00 on 25 September 2021 More information
Interruption in online customer service 25 September 05:00-20:00 More information
Outi Antila, Director General
The Director General is responsible for strategic management, planning and operational development. The Director General also brings matters before the Board and implements the Board’s decisions. Furthermore, the Director General prepares Kela’s rules of procedure. The rules of procedure are decided on by Kela’s Board.
Management Support Unit, Communications Unit and Kela's Internal Audit report directly to the Director General.
Kari-Pekka Mäki-Lohiluoma, Director
Director Mäki-Lohiluoma's areas of responsibility include the Benefit Services, Customer Relations and Information Services business units. He is responsible for the directing and planning of matters related to these business units.
Nina Nissilä, Director
Director Nissilä’s areas of responsibility include responsibility include IT Services and Shared Services business units. She is responsible for the directing and planning of matters related to these business units.
Directors and their deputies
- Deputy to Director General Outi Antila: Kari-Pekka Mäki-Lohiluoma
- Deputy to Director Kari-Pekka Mäki-Lohiluoma: Director Nina Nissilä
- Deputy to Director Nina Nissilä: Director Kari-Pekka Mäki-Lohiluoma