Kela and the Contact Point for Cross-Border Healthcare at the Matka Nordic Travel Fair 2020

Our stand at 6p60 will be open throughout the fair from 16 to 19 January 2020. Experts at our stand will answer your questions about access to health services and medical care abroad. You can also order a European Health Insurance Card and find out more about the online information resource, which was overhauled recently.

What are your options if you fall ill while travelling abroad? Are you interested in seeking medical treatment outside Finland? Are you spending your retirement outside Finland? Or are you planning to do a foreign study exchange or to work abroad? If any of the above applies to you, the website can help you find information about how to access healthcare outside Finland. Previously at, the site has not only been renamed but also restructured and updated with new content.

According to Pia Blomqvist, a coordinator at the Contact Point, the website can be of assistance to anyone who for one reason or another needs treatment outside Finland. She says that it is a good idea to check the website for ideas about what to consider before travelling or moving abroad. The site contains over 50 country summaries with useful healthcare-related information.

Travelling with a European Health Insurance Card

It is a good idea to have your European Health Insurance Card with you when travelling abroad, because a sudden illness could otherwise be costly. Visitors to our stand at the Matka 2020 travel fair can order a European Health Insurance Card free of charge. Proof of identity is required to place the order. Parents and guardians can order a card for their minor children. Orders for the card can be placed online at (in Finnish) or at (in Swedish), or by calling 020 634 2650 between 9am and 4 pm, Monday to Friday.

Anyone travelling to another EU/EEA country or Switzerland who has a European Health Insurance Card can get necessary medical care from the public healthcare system. The card also provides access to treatment if a traveller needs immediate medical attention for a chronic condition or requires care because of pregnancy or childbirth. By showing your European Health Insurance Card, you get treatment at the same price as the local residents. Kela issues European Health Insurance Cards to persons whose medical expenses are covered by Finland. More than 2 million Finns already have their personal European Health Insurance Card.

Advice on how to access health services abroad

The Contact Point for Cross-Border Healthcare provides information on how to access healthcare services in Finland and abroad. It offers guidance on such topics as how to seek care in another country, what rights patients have and how to get reimbursements for the cost of the care. Experts from the Contact Point stand are available at our stand number 6p60 throughout the fair to answer questions on cross-border healthcare.

Each EU country has a national contact point for cross-border healthcare. The Finnish Contact Point is part of the Kela organisation and offers its services both on the website and by email.

Updates from our stand will be posted on social media with the hashtags #matka2020 and #EUterveydenhuolto. The Contact Point will also post updates from the fair on Facebook and Twitter.

Additional information