Kela's opening hours

Telephone service

Kela's customer service numbers are open Monday to Friday between 9 am and 4 pm.

Local offices

As a rule, the largest offices are open Monday to Friday between 9 am and 4 pm. Some offices close for lunch between noon and 1 pm, and some of the small offices are open 1–2 days per week. You are free to choose the Kela office you wish to contact.

You can find the opening hours of Kela's customer service points and the citizen service centres in the Customer Service Locator.

You can also check real-time information on current waiting times at Kela's customer service points.

Exceptional opening hours in 2019

The following exceptional opening hours due to holidays apply to both the local offices and the telephone service.

  • 19 April, closed
  • 22 April, closed
  • 1 May closed
  • 30 May, closed
  • 21 June, closed
  • 6 December, closed
  • 24 December, closed
  • 25 December, closed
  • 26 December, closed

Payment dates for benefits

The holidays may affect the payment dates for Kela benefits.