No appointment confirmation, change or cancellation messages will go out to customers between 05:00 and 20:00 on 25 September 2021 More information
Interruption in online customer service 25 September 05:00-20:00 More information
Publications for clients
- Publication orders
- Research publication orders
- Statistical publications orders
- Actuarial reports orders
- Terms of delivery
Kela publishes benefit guides, magazines, study reports and statistical publications on a regular schedule. Kela also produces an annual report. These publications are in PDF format. To view them, you must have installed Adobe® Reader® (available as a free download on the Adobe website).
Benefit guides can be ordered from or picked up at Kela's local offices. If you require a large number of copies, contact email@example.com or call 020 634 7703. Tell us your name, your address and how many copies you need.
Contact firstname.lastname@example.org or call 020 634 1947. You can also send mail to
Kelan tutkimusosasto /
Contact email@example.com or call 020 634 1502. You can also send mail to
Kelan tilastoryhmä /
Contact firstname.lastname@example.org or call 020 634 1351. You can also send mail to
Kelan aktuaariryhmä /
Orders are mailed within about 7 days of receipt. The prices of research publications are inclusive of VAT (9%). Shipping charges are added to the price. The invoice is sent to the payee specified in the order. Terms of payment: Net 14 days. Penalty interest is determined according to the Interest Act.
Statistics and actuarial publications are free of charge. Only shipping charges are payable for them.
Shipping charges are added to all orders according to weight. The following rates apply to orders sent as a letter (all rates include VAT):
less than 0.5 kg = 3.40
€0.5–1.0 kg = 6.20 €
1.0–1.5 kg = 9.00 €
1.5–2.0 kg = 11.80 €
If the order is too big to qualify as a letter, parcel rates will apply.