Update on the coronavirus situation

By using our OmaKela e-service, you can apply for most benefits, transmit supporting documents, check the decision issued on your application, and send messages to us. If you provide a phone number where you can be reached, someone from Kela can contact you if needed. 

• Check further information and sign in to our OmaKela e-service online. 

You can handle most Kela-related matters by phone.

• Look up the right number online and call.

If you have a lot to discuss, you can book an appointment for telephone service.

• Book your appointment by phone.

If you do decide to visit us, please

• practise good hand hygiene
• maintain a distance to others
• wear a mask.

Please do not visit us if you have symptoms that suggest a coronavirus infection, are in quarantine or know that you have been exposed to the coronavirus.

Most of the customer service points are open normally, but some are open by appointment only.

Before coming in,

• check our customer service locator for when and how the customer service point is open. 
• If the customer service point is open by appointment only, call our customer service and and Kela's representative can set up an appointment for you.