Kela has plans to modernise the information systems it uses for benefit administration and is launching a public procurement for this purpose.
Kela has launched a strategic development programme called Eepos. Its goal is to modernise the implementation of social security by the early 2030s. As part of the procurement process Kela has started a competitive tendering process.
Through this tendering process, Kela will acquire platforms that can be used to modernise benefit administration, digital services, customer relations management and communications. These platforms will allow the adoption of new services. As part of the procurement, Kela will acquire partners that can help to create the necessary services on the new platforms.
The procurement will be carried out as a competitive dialogue. The call for tenders has now been published. The goal is to complete the procurement process by early 2025.
More information:
Submit interview requests to Kela’s Communications Unit:
Kela's service number for media inquiries (Monday to Friday between 9:00 and 16:00), tel. 020 634 7745
viestinta@kela.fi
See also
Press release 21 December 2023 Kela gets ready to invite tenders for its benefit administration systems | About Kela | Kela