Kela as a forward-looking organisation
Eepos, Kela's strategic development programme
As a pioneer in customer orientation and a strong actor within the welfare ecosystem, we aim to create value for customers and for society.
Kela’s role in the social security reform
We are active participants in the social security reform and produce statistics and research to help build a better social security system.
Customer insight and development of services
We develop our services based on insight into our customers’ needs.
Corporate responsibility
Promoting equity, environmental wellness and sustainable finances are at the focus of our corporate responsibility efforts.
Current initiatives
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Kela piloting interest-free medicine cost credit – securing the continuity of prescription medicine use a priority
In autumn 2025, Kela launches a pilot study to test a new type of credit Kela can grant for medicine costs. During the pilot study, low-income customers can apply for interest-free credit from Kela to help them pay high medicine costs.
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