Kela monitors the study progress of students in upper secondary education and higher education on a yearly basis. Students are required to make satisfactory progress with their studies in order to get financial aid for students and housing supplement from Kela.

Kela asks approximately 21,000 students to explain lack of progress in their studies – some may lose their benefits

As of October 2025, all payments made to Kela must be addressed to Kansaneläkelaitos for the payment to be transmitted correctly. If you enter some other name in the field where you have to write down the name of the payment recipient (payee), your bank may tell you that the payment information does not match.

Banks begin verifying payee names in October – use Kansaneläkelaitos in all payments to Kela

Kela’s upcoming survey for the members of Kela’s Customer Community asks families with children about their use of Kela’s services and how those services should be developed. The survey also includes a way for children to express themselves through a drawing task.

Kela conducts survey on customer experiences among families with children

Because of changes in student housing assistance, Kela received an unusually large number of applications for student housing benefits over the summer. This backlog has now been cleared, and students will get their benefits within the usual target time.

With backlog cleared, Kela can issue decisions on student financial aid applications within the usual target time

Kela has published a new benefit guide in easy Finnish, easy Swedish and plain English for people who have moved to Finland. The English version of the guide is called Coming to Finland. Kela’s partner organisations can order copies of the guide on Kela’s website.

Kela publishes new benefit guide for people who have moved to Finland

Suomi

Svenska

English

Selkokieli

Lättläst

Viittomakieli

Teckenspråk

Davvisámegiella

Anarâškielâ

Nuõrttsääʹmǩiõll

Service in other languages

Press releases

Experts by topic (in finnish)

Communications unit

Pictures and logos

Media services

Tiedotteet

Asiantuntijoiden yhteystiedot

Viestinnän yhteystiedot

Kelan kuvat ja logot

Medialle

Pressmeddelanden

Kontaktuppgifter till sakkunniga

Kontaktuppgifter till kommunikationsenheten

Bilder och logotyper

För medier

Here you can find the contact information of Kela's experts and the latest press releases, as well as Kela's pictures and logos.

Täältä löydät Kelan asiantuntijoiden yhteystiedot ja tuoreimmat tiedotteet sekä kelan kuvat ja logot.

Här hittar du kontaktuppgifterna till FPA:s experter och de senaste pressmeddelandena samt FPA:s bilder och logotyper.

Media services-hero

Medialle-hero

För medier-hero

<h2>Media service</h2>

<p>Kela's communications service is available to the media at 020 634 7745 from 9 am to 4 pm.<br>
<a data-icon-style="IconArrowCircleRight" href="/experts-by-topic" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">You can also easily find the contact information of experts by topic.</a></p>

<h2> In other services</h2>

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="Two people are sitting on the stairs." data-image-url="/documents/d/guest/nosto-tietotarjotin-jpg" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietotarjotin-jpg);"><span class="kela-image-card-image"></span>

<div class="kela-image-card-content">
<h2>Kela's Info Tray</h2>

<p>Your source for Kela's research and statistics information</p>

<p><a href="https://tietotarjotin.fi/en/front-page">Explore</a></p>
</div>
</div>

<h2>Mediapalvelu </h2>

<p>Kelan viestintä palvelee mediaa numerossa 020 634 7745 arkisin kello 9–16.  <br>
<a data-icon-style="IconArrowCircleRight" href="/mediapalvelu-asiantuntijoiden-yhteystiedot" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">Löydät asiantuntijoiden yhteystiedot myös näppärästi aihepiireittäin.</a></p>

<h2> Muissa palveluissa</h2>

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="Kaksi henkilöä istuu rappusilla" data-image-url="/documents/d/guest/nosto-tietotarjotin-jpg" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietotarjotin-jpg);"><span class="kela-image-card-image"></span>

<div class="kela-image-card-content">
<h2>Tietotarjotin</h2>

<p>Kelan tutkimus- ja tilastotieto käyttöösi.</p>

<p><a href="https://tietotarjotin.fi">Tutustu</a></p>
</div>
</div>

<h2> Medietjänst</h2>

<p>Vi tar emot samtal från medierna på numret 020 634 7745 vardagar mellan kl. 9–16.<br>
<a data-icon-style="IconArrowCircleRight" href="/medietjanst-kontaktuppgifter-till-sakkunniga" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">På vår webbplats hittar du också lätt en sakkunnig som kan svara på dina frågor enligt ämnesområde.</a></p>

<h2>I andra tjänster</h2>

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="Två personer sitter på trappan." data-image-url="/documents/d/guest/nosto-tietotarjotin-jpg" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietotarjotin-jpg);"><span class="kela-image-card-image"></span>

<div class="kela-image-card-content">
<h2>Faktaportalen</h2>

<p>FPA:s forsknings- och statistikinformation för dig</p>

<p><a href="https://tietotarjotin.fi/sv/forstasidan">Gå till faktaportalen</a></p>
</div>
</div>

Media services artikkeli

Medialle artikkeli

För medier artikkeli

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="computer icon" data-image-url="/documents/d/guest/nosto-tietokone-hiiren-nuoli-png" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietokone-hiiren-nuoli-png);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Kelas Media bank (sttinfo.fi)</h2>

<p>Images and other visual material for use by media.</p>

<p><a href="https://www.sttinfo.fi/uutishuone/69820426/kela/m">Check out</a></p>
</div>
</div>

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="Tietokone ikoni" data-image-url="/documents/d/guest/nosto-tietokone-hiiren-nuoli-png" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietokone-hiiren-nuoli-png);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Kelan mediapankki (sttinfo.fi)</h2>

<p>Kuvia ja muuta visuaalista materiaalia kumppaneiden ja median käyttöön.</p>

<p><a href="https://www.sttinfo.fi/uutishuone/69820426/kela/m">Tutustu</a></p>
</div>
</div>

<div class="kela-image-card" data-icon-style data-icon-variant data-image-alt="datorikon" data-image-url="/documents/d/guest/nosto-tietokone-hiiren-nuoli-png" data-variant style="--kela-image-card-url:url(/documents/d/guest/nosto-tietokone-hiiren-nuoli-png);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>FPA:s mediebank (sttinfo.fi)</h2>

<p>Bilder och annat visuellt material för användning av media.</p>

<p><a href="https://www.sttinfo.fi/uutishuone/69820426/kela/m">Ta en titt</a></p>
</div>
</div>

Kelas Media bank -nosto

Kelan mediapankki -nosto

FPA:s mediebank -nosto

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<p>Try navigating from the home page or try writing the keywords of the subject matter into the Search box.</p>

<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

<p> </p>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

Search for service points by the name of the municipality, the name of the service point or postal code.

Press releases and articles

Our press releases on topics related to research and statistics are published on the Info Tray portal.

Media services

Media service

In other services

Kela's Info Tray

Kelas Media bank (sttinfo.fi)

News

Banks begin verifying payee names in October – use Kansaneläkelaitos in all payments to Kela

Kela asks approximately 21,000 students to explain lack of progress in their studies – some may lose their benefits

Kela publishes new benefit guide for people who have moved to Finland

Kela conducts survey on customer experiences among families with children

With backlog cleared, Kela can issue decisions on student financial aid applications within the usual target time

On the Media Services pages