The service is currently only partially available. 
 
The problem appeared at 12.33 on 17/3/2026, and its cause is being investigated. 

We are sorry for any inconvenience.

Kela Technical Support 
tekninentuki@kela.fi

OmaKelan chatti on osittain poissa käytöstä häiriön vuoksi.

Häiriö alkoi 17.3. klo 12.33, ja sen syytä selvitetään parhaillaan.

Pahoittelemme häiriöstä aiheutuvaa haittaa.

Kelan tekninen tuki

tekninentuki@kela.fi

MittFPA-chatten är delvis ur bruk på grund av en störning.

Störningen började 17.3. kl. 12.33 och orsaken till den utreds som bäst.

Vi beklagar det besvär störningen medför.

FPA:s tekniska support

tekninentuki@fpa.fi

A technical problem has been discovered in the OmaKela chat

OmaKelan chatissa on havaittu häiriö

En störning har upptäckts i MittFPA-chatten

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The service is currently only partially available. The problem appeared at 12.33 on 17/3/2026, and its cause is being investigated.  We are sorry for any inconvenience. Kela Technical Support tekninentuki@kela.fi

OmaKelan chatti on osittain poissa käytöstä häiriön vuoksi. Häiriö alkoi 17.3. klo 12.33, ja sen syytä selvitetään parhaillaan. Pahoittelemme häiriöstä aiheutuvaa haittaa. Kelan tekninen tuki tekninentuki@kela.fi

MittFPA-chatten är delvis ur bruk på grund av en störning. Störningen började 17.3. kl. 12.33 och orsaken till den utreds som bäst. Vi beklagar det besvär störningen medför. FPA:s tekniska support tekninentuki@fpa.fi

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

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When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

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