Kela’s cookie policy and visitor statistics
Cookies
We have updated our cookie policy on 13 May 2025. On this page, we describe how we process the data that we collect on the use of our services on our website at kela.fi with the use of cookies and comparable technologies. Kela is committed to protecting the privacy of the users visiting its websites.
A cookie is a small text file invisible to the user. Cookies are stored on a user’s computer or mobile device by the user’s browser when visiting a website. Some site functions are made possible only through the use of cookies and other comparable technologies. For example, cookies enable users to log in to our website and use our chatbot.
Cookies used on Kela’s website
Kela.fi does not use any other cookies that relate to, for example, customisation or advertising.
Visitor statistics
We collect visitor statistics on all visits to our website. You cannot be identified from the data we collect.
We use the Matomo analytics tool to collect visitor statistics. Matomo does not store cookies or any other information on your device, such as your phone.
We use the visitor statistics to develop our service. They enable us to improve our website to ensure a better user experience for our customers. We also use the statistics when reporting on the performance of Kela’s website.
We do not use the Matomo analytics tool in our e-services, such as OmaKela.