The system's automated messages and direct messages are not being delivered to customers. 

The problem appeared at 16.00 on 14.9.2026, and its cause is being investigated. 

We are sorry for any inconvenience.

Kela Technical Support

tekninentuki@kela.fi

Järjestelmän automaattiset viestit sekä suorat viestit eivät välity asiakkaille.

Häiriö alkoi 14.9.2026. klo 16.00, ja sen syytä selvitetään parhaillaan.

Pahoittelemme häiriöstä aiheutuvaa haittaa.

Kelan tekninen tuki

tekninentuki@kela.fi

Systemets automatiska meddelanden och direkta meddelanden når inte fram till kunderna.

Störningen började 14.9.2026 kl. 16.00 och orsaken till den utreds som bäst.

Vi beklagar det besvär störningen medför.

FPA:s tekniska support

tekninentuki@fpa.fi

A technical problem has been discovered in the Referral system for interpreter services for disabled

Vammaisten tulkkauspalvelun välitysjärjestelmässä on havaittu häiriö

En störning har upptäckts i systemet för förmedling av tolktjänster för personer med funktionsnedsättning

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<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

Try navigating from the home page or try writing the keywords of the subject matter into the Search box.

<a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

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The system's automated messages and direct messages are not being delivered to customers.  The problem appeared at 16.00 on 14.9.2026, and its cause is being investigated.  We are sorry for any inconvenience. Kela Technical Support tekninentuki@kela.fi

Järjestelmän automaattiset viestit sekä suorat viestit eivät välity asiakkaille. Häiriö alkoi 14.9.2026. klo 16.00, ja sen syytä selvitetään parhaillaan. Pahoittelemme häiriöstä aiheutuvaa haittaa. Kelan tekninen tuki tekninentuki@kela.fi

Systemets automatiska meddelanden och direkta meddelanden når inte fram till kunderna. Störningen började 14.9.2026 kl. 16.00 och orsaken till den utreds som bäst. Vi beklagar det besvär störningen medför. FPA:s tekniska support tekninentuki@fpa.fi

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

You can also go to a joint service point or a remote service point. You can get general guidance and submit applications at joint service points. At remote service points, you can communicate with a Kela specialist via a video connection.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

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