Because of the problem, some users may be unable to open certain documents.

The problem appeared at 12.00 on 12/10/2026 and its cause is being investigated.

We apologise for the inconvenience.

Kela Technical Support

tekninentuki@kela.fi

Häiriön vuoksi osa asiakirjoista ei avaudu kaikille käyttäjille.

Häiriö alkoi 12.10. klo 12.00, ja sen syytä selvitetään parhaillaan.

Pahoittelemme häiriöstä aiheutuvaa haittaa.

Kelan tekninen tuki

tekninentuki@kela.fi

På grund av störningen kan en del av handlingarna inte öppnas.

Störningen började 12.10. kl. 12.00. Orsaken till störningen utreds fortfarande.

Vi beklagar det besvär som störningen medför.

FPA:s tekniska support

tekninentuki@fpa.fi

Problem downloading documents in Kela e-services

Asiointipalveluissa on havaittu häiriö asiakirjojen lataamisessa

En störning som gäller nedladdning av handlingar har upptäckts i e-tjänsten

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Viittomakieli

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Service in other languages

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

Try navigating from the home page or try writing the keywords of the subject matter into the Search box.

<a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

No content yeti en

No content yeti

No content yeti sv

Because of the problem, some users may be unable to open certain documents. The problem appeared at 12.00 on 12/10/2026 and its cause is being investigated. We apologise for the inconvenience. Kela Technical Support tekninentuki@kela.fi

Häiriön vuoksi osa asiakirjoista ei avaudu kaikille käyttäjille. Häiriö alkoi 12.10. klo 12.00, ja sen syytä selvitetään parhaillaan. Pahoittelemme häiriöstä aiheutuvaa haittaa. Kelan tekninen tuki tekninentuki@kela.fi

På grund av störningen kan en del av handlingarna inte öppnas. Störningen började 12.10. kl. 12.00. Orsaken till störningen utreds fortfarande. Vi beklagar det besvär som störningen medför. FPA:s tekniska support tekninentuki@fpa.fi

The maintenance breaks are due to updates. We are sorry for any inconvenience.

Käyttökatkot johtuvat päivitystöistä. Pahoittelemme katkoista mahdollisesti aiheutuvaa haittaa.

Avbrotten beror på uppdateringar. Vi beklagar det besvär som avbrotten eventuellt kan medföra.

Possible maintenance breaks in the Kela’s online services on 12/10/2026 at 20:30–03:00

Kelan verkkopalveluissa voi esiintyä käyttökatkoja 12.10. klo 20.30–03.00

Avbrott kan förekomma i FPA:s webbtjänster 12.10 kl. 20.30–03.00

Possible maintenance breaks in the Kela’s online services on 13/10/2026 at 20:30–03:00

Kelan verkkopalveluissa voi esiintyä käyttökatkoja 13.10. klo 20.30–03.00

Avbrott kan förekomma i FPA:s webbtjänster 13.10 kl. 20.30–03.00

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

You can also go to a joint service point or a remote service point. You can get general guidance and submit applications at joint service points. At remote service points, you can communicate with a Kela specialist via a video connection.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

Search for service points by name, municipality or postal code.

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