Kela is working on a single benefit application model in accordance with the time frame set in the Government Programme. Through a competitive tendering process, Kela has selected Gofore Oyj as its partner for the implementation. The aim of the single benefit application service is that the customer can apply for several benefits using a single application form.

Kela selects Gofore as partner for implementation of single benefit application model

Kela has suspended the procurement of products for the 2026 maternity package. The decision was made in response to lower than expected demand for the package, which in turn is due to a decline in the birth rate. Kela will launch a new procurement as soon as possible.

Procurement process for the 2026 edition of the maternity package suspended

Kela intends to streamline the processes involved in implementing social security by reforming its benefit administration systems and the target-state services these systems will facilitate. Kela has selected PricewaterhouseCoopers Business Services SRL as its strategic partner for the reform after conducting a competitive dialogue in accordance with procurement law. 

PricewaterhouseCoopers Business Services SRL (PwC) selected to implement the reform of Kela’s benefit administration

Kela has published a new procurement notice for products to be included in the 2026 edition of the maternity package. The procurement was suspended earlier because there was significantly less demand for the package than expected due to the declining birth rate.

New procurement notice published for the 2026 maternity package

Kela has issued an invitation to tender for the products included in the 2026 maternity package. Sustainability, durability and quality are emphasised in the tender process. This year, for the first time, a ball is included in the products put out to tender.

Competitive tendering for 2026 maternity package starts – toy ball included in products put out to tender

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Hilma (Public procurement)

Cloudia's tendering service (tarjouspalvelu.fi)

General procurement plan

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Procurement

Hilma (hankintailmoitukset)

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Kela carries out more than a hundred competitive bidding processes every year. Ongoing procurements can be found in Hilma, the public procurement notification service.

Kela tekee vuosittain yli sata kilpailutusta. Käynnissä olevat julkiset kilpailutukset löydät julkisten hankintojen ilmoituskanavasta Hilmasta.

FPA genomför mer än hundra upphandlingar årligen. Information om aktuella offentliga upphandlingar hittar du i annonseringskanalen för offentliga upphandlingar, Hilma.

Procurement - hero

Hankinnat - hero

Upphandling - hero

<div class="kela-image-card" data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Eepos, Kela's strategic development programme</h2>

<p>As a pioneer in customer orientation and a strong actor within the welfare ecosystem, Kela aims to create value for customers and for society. This aim is put into practice with the aid of a strategic development programme called Eepos.</p>

<p><a href="/eepos-kelas-strategic-development-programme">Read more</a></p>
</div>
</div>

<div class="kela-image-card" data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Strateginen kehittämisohjelma Eepos</h2>

<p>Kela haluaa tuottaa arvoa asiakkaalle ja yhteiskunnalle asiakaslähtöisyyden edelläkävijänä ja vahvana toimijana sosiaaliturvan ekosysteemissä. Tätä toteutetaan strategisessa kehittämisohjelmassa, joka kulkee nimellä Eepos.</p>

<p><a href="/eepos-kehittamisohjelma">Lue lisää</a></p>
</div>
</div>

<div class="kela-image-card" data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Det strategiska utvecklingsprogrammet Eepos</h2>

<p>FPA vill skapa mervärde för kunderna och för samhället genom att vara en föregångare när det gäller kundorientering och en stark aktör i ekosystemet för social trygghet. Detta genomförs inom ramen för ett strategiskt utvecklingsprogram som kallas Eepos.</p>

<p><a href="/det-strategiska-utvecklingsprogrammet-eepos">Läs mer</a></p>
</div>
</div>

Procurement - nostokortit

Hankinnat - nostokortit

Upphandling - nostokortit

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<p>Try navigating from the home page or try writing the keywords of the subject matter into the Search box.</p>

<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

<p> </p>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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During maintenance breaks, it is not possible to view decisions and other documents in this service. Please try again later. We are sorry for any inconvenience.

Mahdollisten käyttökatkojen aikana päätöksiä ja muita asiakirjoja ei voi avata. Yritä myöhemmin uudelleen. Pahoittelemme katkosta mahdollisesti aiheutuvaa haittaa.

Under de eventuella avbrotten går det inte att öppna beslut och andra handlingar. Försök igen senare. Vi beklagar det besvär som avbrottet eventuellt kan medföra.

Possible maintenance breaks on 13/8/2025 at 20:00–22:00 affecting the ability to download PDF documents in the OmaKela e-service

OmaKelassa asiakirjojen lataamisessa voi esiintyä käyttökatkoja 13.8. klo 20.00–22.00

Avbrott som hindrar nedladdning av pdf-dokument kan förekomma i MittFPA 13.8 klo 20.00–22.00

The OmaKela e-service for individual customers will be unavailable on 14/8/2025 at 6–8 due to updates. We are sorry for any inconvenience.

Henkilöasiakkaiden asiointipalvelu OmaKela on poissa käytöstä 14.8. klo 6–8 päivitystöiden takia. Pahoittelemme katkosta aiheutuvaa haittaa.

E-tjänsten för privatpersoner, MittFPA, kan inte användas 14.8 kl. 6–8 på grund av uppdateringar. Vi beklagar det besvär som avbrottet orsakar.

Maintenance break in the OmaKela e-service on 14/8/2025 at 6–8

OmaKelassa käyttökatko 14.8. klo 6–8

Avbrott i MittFPA 14.8 kl. 6–8

e_services

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

Search for service points by the name of the municipality, the name of the service point or postal code.

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Our press releases on topics related to research and statistics are published on the Info Tray portal.