The problem appeared at 10:58 on 16/8/2025, and its cause is being investigated.  
We are sorry for any inconvenience. 
 
Kela Technical Support 
<a href="http://tekninentuki@kela.fi">tekninentuki@kela.fi</a>

Häiriö alkoi 16.8.2025 klo 10.58, ja sen syytä selvitetään parhaillaan. 
Pahoittelemme häiriöstä aiheutuvaa haittaa. 
 
Kelan tekninen tuki 
<a href="http://tekninentuki@kela.fi">tekninentuki@kela.fi</a>

Störningen började 16.8.2025  kl. 10:58 och orsaken till den utreds som bäst. 
Vi beklagar det besvär störningen medför. 
 
FPA:s tekniska support 
<a href="http://tekninentuki@kela.fi">tekninentuki@kela.fi</a>

There is a technical problem with the OmaKela e-service: some users are unable to submit applications.

OmaKelassa on havaittu häiriö: hakemusten tekeminen ei onnistu osalla käyttäjistä

En störning har upptäckts i MittFPA: en del användare kan inte lämna in ansökningar.

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<h2>Tyvärr kunde sidan inte hittas!</h2>

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Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

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The problem appeared at 10:58 on 16/8/2025, and its cause is being investigated.  We are sorry for any inconvenience. Kela Technical Support tekninentuki@kela.fi

Häiriö alkoi 16.8.2025 klo 10.58, ja sen syytä selvitetään parhaillaan. Pahoittelemme häiriöstä aiheutuvaa haittaa. Kelan tekninen tuki tekninentuki@kela.fi

Störningen började 16.8.2025  kl. 10:58 och orsaken till den utreds som bäst. Vi beklagar det besvär störningen medför. FPA:s tekniska support tekninentuki@kela.fi

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Järjestä

When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

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