Decisions will be sent to you by mail and via OmaKela. When you receive a new decision or letter, a message about this is shown on the front page in OmaKela. All your decisions and letters are easily accessible under Päätökset ja muut asiakirjasi.
All documents sent to you will be available in OmaKela for about two years.
Give up paper documents
You can give up paper documents by reporting this to us via OmaKela. You will then receive decisions, letters and other documents exclusively online.
When you give up paper documents, you will be informed about your decision quicker than by ordinary mail. According to your choice, you will receive a text message or an e-mail from us immediately when the decision is accessible in OmaKela.
Most decisions from Kela can already be received exclusively online. However, for technical reasons we still have to send some documents by mail.
The following decisions and letters can be received exclusively online:
letters and decision notices concerning basic social assistance
Decision notices that contain a voucher on paper will also always be mailed to you.
letters and decision notices concerning general housing allowance
letters and decision notices concerning housing allowance for pensioners
some letters concerning recovery
some letters and decision notices concerning student financial aid
letters and decision notices concerning the healthcare fee for higher education students
letters and decision notices concerning benefits for families with children
child maintenance allowance
special pregnancy allowance
child care allowance
partial parental allowance
letters and decision notices concerning medical care benefits
medical care in international situations
reimbursements for medical expenses and travel costs
special care allowance
letters and decision notices concerning sickness allowances
partial sickness allowance
YEL sickness allowance
sickness allowance on account of human cell, tissue and organ donation
infectious disease allowance
letters and decision notices concerning rehabilitation allowance
letters and decision notices concerning conscript’s allowance
letters and decision notices concerning unemployment benefits
labour market subsidy
basic unemployment allowance
job alternation compensation
commuting and relocation allowance
transition security allowance
decision notices concerning recovery
decision notices concerning exemptions from payment
exemption from payment of child support debt
exemption from payment of interest on student loan debt owed under the government loan guarantee
exemption from payment of student loan debt owed under the government loan guarantee
some letters and decision notices concerning guarantee pension
some letters concerning moves to or from Finland.
Do as follows if you wish to give up paper documents
Log in to OmaKela.
Go to Päivitä omia tietojasi (Update your information).
Under Omat tiedot (My details), select Luovu paperipostista (Give up paper documents) and answer ”kyllä” (yes) to the question ”Haluatko luopua paperipostista?” (Do you wish to give up paper documents?).
Enter a phone number or an e-mail address and give Kela permission to send you messages. You will be notified of new decisions or letters by text message or e-mail.