Kela has issued an invitation to tender for the products included in the 2027 maternity package. Sustainability, durability and quality are emphasised in the tender process. Customer feedback has also played a role in the development of the maternity package.

Procurement process for the 2027 edition of the maternity package has begun

Kela intends to streamline the processes involved in implementing social security by reforming its benefit administration systems and the target-state services these systems will facilitate. Kela has selected PricewaterhouseCoopers Business Services SRL as its strategic partner for the reform after conducting a competitive dialogue in accordance with procurement law. 

PricewaterhouseCoopers Business Services SRL (PwC) selected to implement the reform of Kela’s benefit administration

Kela has issued an invitation to tender for an additional procurement round for the products included in the 2026 maternity package. The additional procurement round is a consequence of the upcoming increase in the value of the maternity grant.

Additional procurement round for the 2026 edition of the maternity package has begun

Kela has published a new procurement notice for products to be included in the 2026 edition of the maternity package. The procurement was suspended earlier because there was significantly less demand for the package than expected due to the declining birth rate.

New procurement notice published for the 2026 maternity package

Kela has updated its Code of Conduct for Suppliers. The new version of the Code applies to all new procurement contracts.

Kela’s updated Code of Conduct for Suppliers introduces more comprehensive sustainability requirements

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Hilma (Public procurement)

Cloudia's tendering service (tarjouspalvelu.fi)

General procurement plan

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Procurement

Hilma (hankintailmoitukset)

Tarjouspalvelu (tarjouspalvelu.fi)

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Näin tarjoat

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Upphandling

Kela carries out more than a hundred competitive bidding processes every year. Ongoing procurements can be found in Hilma, the public procurement notification service.

Kela tekee vuosittain yli sata kilpailutusta. Käynnissä olevat julkiset kilpailutukset löydät julkisten hankintojen ilmoituskanavasta Hilmasta.

FPA genomför mer än hundra upphandlingar årligen. Information om aktuella offentliga upphandlingar hittar du i annonseringskanalen för offentliga upphandlingar, Hilma.

Procurement - hero

Hankinnat - hero

Upphandling - hero

<div class="kela-image-card" data-card-background data-icon-style data-icon-variant data-image-alt="Icon of a digital circuit inside a circle." data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" data-use-vertical="false" data-variant style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Eepos, Kela's strategic development programme</h2>

<p>As a pioneer in customer orientation and a strong actor within the welfare ecosystem, Kela aims to create value for customers and for society. This aim is put into practice with the aid of a strategic development programme called Eepos.</p>

<p><a href="/eepos-kelas-strategic-development-programme">Read more</a></p>
</div>
</div>

<div class="kela-image-card" data-card-background data-icon-style data-icon-variant data-image-alt="Ympyrän sisällä oleva digitaalisen piirin kuvake." data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" data-use-vertical="false" data-variant style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Strateginen kehittämisohjelma Eepos</h2>

<p>Kela haluaa tuottaa arvoa asiakkaalle ja yhteiskunnalle asiakaslähtöisyyden edelläkävijänä ja vahvana toimijana sosiaaliturvan ekosysteemissä. Tätä toteutetaan strategisessa kehittämisohjelmassa, joka kulkee nimellä Eepos.</p>

<p><a href="/eepos-kehittamisohjelma">Lue lisää</a></p>
</div>
</div>

<div class="kela-image-card" data-card-background data-icon-style data-icon-variant data-image-alt="En ikon av ett digitalt kretskort inuti en cirkel." data-image-url="/documents/d/guest/kela_ikoni_digitalisaatio" data-use-vertical="false" data-variant style="--kela-image-card-url:url(/documents/d/guest/kela_ikoni_digitalisaatio);"><span class="kela-image-card-image"></span>
<div class="kela-image-card-content">
<h2>Det strategiska utvecklingsprogrammet Eepos</h2>

<p>FPA vill skapa mervärde för kunderna och för samhället genom att vara en föregångare när det gäller kundorientering och en stark aktör i ekosystemet för social trygghet. Detta genomförs inom ramen för ett strategiskt utvecklingsprogram som kallas Eepos.</p>

<p><a href="/det-strategiska-utvecklingsprogrammet-eepos">Läs mer</a></p>
</div>
</div>

Procurement - nostokortit

Hankinnat - nostokortit

Upphandling - nostokortit

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<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

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<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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You may be unable to use the chatbot (only available in Finnish and Swedish) from 23 to 25 May 2026 due to scheduled maintenance. We apologise for any inconvenience.

Chattirobotti-palvelussa tehdään huoltotöitä, jotka voivat aiheuttaa käyttökatkoja chattirobotin toimintaan 23.-25.5.2026. Pahoittelemme katkosta aiheutuvaa haittaa.

Planerade underhållsarbeten kan leda till driftsavbrott och påverka användningen av chattbotten 23.-25.5. Vi beklagar de olägenheter som avbrotten orsakar.

Chatbot may be unavailable 23-25 May due to maintenance

Chattirobotin toiminnassa huoltokatkoja 23.-25.5.

Serviceavbrott påverkar användningen av chattbotten 23.-25.5.

There are interruptions in our application services for general housing allowance and general social security benefit on 23–24 May 2026. The applications will be back in use on Sunday, 24 May 2026. If you could not submit your report on Saturday, you can do it on Sunday. Your benefits will be paid to you as normal without any delays even if you submit your report on Sunday.

Yleisen asumistuen ja yleistuen hakemisessa on käyttökatkoja 23.5.-24.5.2026. Hakemukset ja työttömyysajan ilmoitus ovat käytettävissä jälleen sunnuntain 24.5.2026 aikana. Jos et onnistunut lähettämään työttömyysajanilmoitusta lauantaina, voit tehdä sen sunnuntaina ilman, että etuuden maksaminen viivästyy.

Det förekommer avbrott i ansökningarna om allmänt bostadsbidrag och allmänt stöd den 23–24 maj 2026. Ansökningarna och anmälan om arbetslöshetstid är tillgängliga igen söndagen 24.5.2026. Om du inte lyckades skicka in anmälan på lördagen kan du göra det på söndagen utan att utbetalningen av förmånen fördröjs.

Interruptions in our application services for general housing allowance and general social security benefit on 23–24 May 2026.

Yleisen asumistuen ja yleistuen hakemisessa käyttökatkoja 23.5.-24.5.2026

Det förekommer avbrott i ansökningarna om allmänt bostadsbidrag och allmänt stöd den 23–24 maj 2026.

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

You can also go to a joint service point or a remote service point. You can get general guidance and submit applications at joint service points. At remote service points, you can communicate with a Kela specialist via a video connection.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need  <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

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