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<h1>Cost estimate</h1>

<p>The majority of Kela’s expenditure on the Eepos programme is comprised of services procured from Europe and work carried out in Finland.</p>

<p>The cost estimate covers the costs of the Eepos programme’s implementation phase but not costs incurred for continuous services required during or after the programme.</p>

<p>A breakdown of the programme’s implementation costs of approximately EUR 650 million (incl. VAT 25.5%) in 2025–2033 is provided below:</p>

<div class="kela-responsive-image" data-alt="Distribution of costs: 10% Salesforce technologies and other technologies, 40% services and work provided by the strategic partner PwC and other than Salesforce technologies, 30% Kela's own work and support services from partners, and 20% value-added taxes." data-mobile-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-en" data-wide-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-en" style="--kela-responsive-image-wide-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-en);--kela-responsive-image-mobile-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-en);"><span class="kela-responsive-image-wide"></span><span class="kela-responsive-image-mobile"></span></div>

<h1>Kustannusarvio</h1>

<p>Valtaosa Eepos-ohjelman kustannuksista koostuu Euroopasta hankittavista palveluista ja Suomessa tehtävästä työstä.</p>

<p>Kustannusarvio sisältää Eepos-ohjelmalle kohdistuvat toimeenpanovaiheen kustannukset mutta ei ohjelman aikana tai sen jälkeen syntyviä jatkuvien palveluiden kustannuksia.</p>

<p>Ohjelman toimeenpanon noin 650 milj. euron kustannukset (sis. alv 25,5 %) vuosina 2025–2033 jakautuvat toimijoittain ja alueellisesti seuraavasti:</p>

<div class="kela-responsive-image" data-alt="Kustannusten jakautuminen: 10 % Salesforce-teknologiat ja muut teknologiat, 40 % strategisen kumppani PwC:n palvelut ja työt sekä muut kuin Salesforce-teknologiat, 30 % Kelan oma työ ja tukipalvelut kumppaneilta ja 20 % arvonlisäverot." data-mobile-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-fi" data-wide-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-fi" style="--kela-responsive-image-wide-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-fi);--kela-responsive-image-mobile-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-fi);"><span class="kela-responsive-image-wide"></span><span class="kela-responsive-image-mobile"></span></div>

<h1>Kostnadskalkyl</h1>

<p>Största delen av kostnaderna för Eepos-programmet består av tjänster som upphandlas i Europa och arbete som utförs i Finland.</p>

<p>Kostnadskalkylen omfattar de kostnader för genomförandet som hänför sig till Eepos-programmet, men inte kostnader för fortlöpande tjänster som uppkommer under programmets gång eller senare.</p>

<p>Kostnaderna på cirka 650 miljoner euro för genomförande av programmet (inkl. moms 25,5 %) under åren 2025–2033 fördelar sig på aktörer och områden enligt följande:</p>

<div class="kela-responsive-image" data-alt="Kostnadsfördelning: 10 % Salesforce-teknologier och andra teknologier, 40 % strategiska partnern PwC:s tjänster och arbete samt andra än Salesforce-teknologier, 30 % FPA:s eget arbete och stödtjänster från partner och 20 % mervärdesskatter." data-mobile-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-sv" data-wide-url="/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-sv" style="--kela-responsive-image-wide-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-deskari-sv);--kela-responsive-image-mobile-url:url(/documents/d/guest/infograafi-2026-3-eepos-kustannukset-mobiili-sv);"><span class="kela-responsive-image-wide"></span><span class="kela-responsive-image-mobile"></span></div>

Eepos: Kustannusarvio

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<p>Try navigating from the home page or try writing the keywords of the subject matter into the Search box.</p>

<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

<p> </p>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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Due to updates on 23/5/2026 the OmaKela e-service and the e-services for employers will be unavailable at 6–20 the benefit information service Kelmu will be unavailable at 6–20 Maintenance break in the appointment booking system on 23/5/2026 at 6–10 We are sorry for any inconvenience.

Päivitystöiden takia 23.5. OmaKela sekä työnantajien asiointipalvelut ovat poissa käytöstä klo 6–20 etuustietopalvelu Kelmussa on käyttökatko klo 6–20 Ajanvarausjärjestelmässä käyttökatko 23.5. klo 6–10 Pahoittelemme katkosta aiheutuvaa haittaa.

På grund av uppdateringar 23.5 MittFPA samt e-tjänsterna för arbetsgivare kan inte användas kl. 6–20 förmånsdatatjänsten Kelmu är tillfälligt ur bruk kl. 6–20 Avbrott i tidsbokningssystemet 23.5 kl. 6–10 Vi beklagar de olägenheter som avbrottet orsakar.

Maintenance break in e-services on 23/5/2026

Asiointipalveluissa käyttökatko 23.5.2026

Avbrott i e-tjänsterna 23.5.2026

The OmaKela e-service for individual customers will be unavailable on 21/5/2026 at 6–8 due to updates. We are sorry for any inconvenience.

Henkilöasiakkaiden asiointipalvelu OmaKela on poissa käytöstä 21.5. klo 6–8 päivitystöiden takia. Pahoittelemme katkosta aiheutuvaa haittaa.

E-tjänsten för privatpersoner, MittFPA, kan inte användas 21.5 kl. 6–8 på grund av uppdateringar. Vi beklagar det besvär som avbrottet orsakar.

Maintenance break in the OmaKela e-service on 21/5/2026 at 6–8

OmaKelassa käyttökatko 21.5. klo 6–8

Avbrott i MittFPA 21.5 kl. 6–8

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

You can also go to a joint service point or a remote service point. You can get general guidance and submit applications at joint service points. At remote service points, you can communicate with a Kela specialist via a video connection.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need  <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

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