Interruption in e-services on 19 September 2021 between 05:00 and 13:00, affecting the following identification methods: Aktia, Handelsbanken, Oma Säästöpankki, POP Pankki and Säästöpankki More information
Decision on criteria for leviable charges
The general principles underlying the charges that government authorities and agencies may levy are defined in the Act on Criteria for Charges Payable to the State. The Act also applies to Kela. A decision on criteria for leviable charges can be found as an appendix.
Most of Kela’s operations come under the category of services performed free of charge defined in section 5 of the Act, including services designed to provide economic security in the form of social security benefits.
Additional information can be found in the appendixes.