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<h1>Communications Unit</h1>

<ul>
	<li>Switchboard <a href="tel:020 634 11">020 634 11</a>, Monday to Friday between 09:00 and 15:00</li>
	<li>When calling from abroad <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Email addresses of Kela's staff: firstname.surname@kela.fi</li>
</ul>

Director of Communications 
Jussi Salmi 
Tel. 020 634 1807

Communications Manager, Strategy and Stakeholder Communications 
Minna Rantala (email <a href="mailto:minna.j.rantala@kela.f">minna.j.rantala@kela.fi</a>)

Communications Manager, 
Customer Communications (Content Production) 
Minna Latvala

Communications Manager 
Customer Communications (kela.fi) 
Henrik Jussila

Head of Media and Workplace Communications  
Satu Suontaa

<h1>Viestintäyksikkö</h1>

<ul>
	<li>Kelan puhelinvaihde <a href="tel:020 634 11">020 634 11</a>, arkisin klo 9–15</li>
	<li>Ulkomailta soitettaessa <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Kelalaisten sähköpostiosoitteet ovat muotoa etunimi.sukunimi@kela.fi</li>
</ul>

Viestintäjohtaja 
Jussi Salmi 
Puh. 020 634 1807

Viestintäpäällikkö, strategia- ja sidosryhmäviestintä 
Minna Rantala (sähköposti: <a href="mailto:minna.j.rantala@kela.fi">minna.j.rantala@kela.fi</a>)

Viestintäpäällikkö, viestinnän sisällöt 
Minna Latvala

Viestintäpäällikkö, kela.fin kehittäminen 
Henrik Jussila 

Media- ja työyhteisöviestinnän päällikkö 
Satu Suontaa 

 
<a data-icon-style="IconArrowCircleRight" href="/viestinta" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">Viestinnän tarkemmat yhteystiedot</a>

<div class="kela-image-card" data-card-background data-icon-style="IconFamily" data-icon-variant="warning-medium" data-image-alt data-image-url="/documents/20124/3973776/julkaisut-viestinn%C3%A4n-linjaukset.jpg/2c0844c4-8aa5-5c5b-5252-00e2fd01eb12?t=1700567703218" data-use-vertical="false" data-variant style="--kela-image-card-url:url('/o/kelafi-theme/icons/IconFamily.svg');">

<div class="kela-image-card-content">
<h2>Viestinnän linjaukset</h2>

Kelan viestinnän linjaukset perustuvat Kelan toiminta-ajatukseen ja strategiaan. Viestintä on määritelty Kelan strategiassa kriittiseksi voimavaraksi, ja tavoittelemme siinä edelläkävijyyttä.

<a href="/documents/20124/410402/Viestinnan+linjaukset+2023.pdf/7d010b48-e9e4-eef0-98fb-4fa951685ee2?t=1684233109634">Lue lisää (pdf)</a>
</div>
</div>

<div class="kela-image-card" data-card-background data-icon-style="IconFamily" data-icon-variant="primary-medium" data-image-alt data-image-url="href=&quot;/documents/d/guest/asiakasviestinnan-kielilinjaus-2025-pdf&quot;" data-use-vertical="false" data-variant style="--kela-image-card-url:url('/o/kelafi-theme/icons/IconFamily.svg');">

<div class="kela-image-card-content">
<h2>Asiakasviestinnän kielilinjaus</h2>

Kelan asiakasviestinnän kielilinjaus vastaa kielilainsäädännön vaatimuksiin ja ohjaa viestinnän kehittämistä monikielisen asiakaskunnan tarpeisiin.

<a href="/documents/d/guest/asiakasviestinnan-kielilinjaus-2025-pdf">Lue lisää (pdf)</a>
</div>
</div>

<h1>Kommunikationsenheten</h1>

<ul>
	<li>Telefon, växel <a href="tel:020 634 11">020 634 11</a>, vardagar kl. 9–15</li>
	<li>Från utlandet <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>E-postadresserna för FPA-anställda är i formen fornamn.efternamn@fpa.fi</li>
</ul>

Kommunikationsdirektör 
Jussi Salmi 
Tfn 020 634 1807

Kommunikationschef, strategi- och intressentkommunikation 
Minna Rantala (e-post <a href="mailto:minna.j.rantala@kela.fi">minna.j.rantala@kela.fi</a>)

Kommunikationschef, kommunikationsinnehåll 
Minna Latvala

Kommunikationschef, webbutveckling 
Henrik Jussila

Chef för medie- och internkommunikation 
Satu Suontaa 

 

<a data-icon-style="IconArrowCircleRight" href="/kommunikationsenheten" style="--icon-url: url('/o/kelafi-theme/icons/IconArrowCircleRight.svg');">Läs mer: Kontaktuppgifter till kommunikationsenheten</a>

 

<div class="kela-image-card" data-card-background data-icon-style="IconFamily" data-icon-variant="primary-medium" data-image-alt data-image-url="href=&quot;/documents/d/guest/asiakasviestinnan-kielilinjaus-2025-pdf&quot;" data-use-vertical="false" data-variant style="--kela-image-card-url:url('/o/kelafi-theme/icons/IconFamily.svg');">

<div class="kela-image-card-content">
<h2>Språkpolicy för kundkommunikation</h2>

FPA:s språkpolicy för kundkommunikation uppfyller kraven i språklagstiftningen och styr utvecklingen av kommunikationen att möta behoven hos vår flerspråkiga kundkrets.

<a href="/documents/d/guest/asiakasviestinnan-kielilinjaus_sv-pdf">Läs mer (pdf)</a>
</div>
</div>

Communications Unit

Viestintäyksikkö

Kommunikationsenheten

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

Try navigating from the home page or try writing the keywords of the subject matter into the Search box.

<a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

No content yeti en

No content yeti

No content yeti sv

Kela’s online service for recruitment is unavailable 16 May 01:00–08:00. During the interruption it is not possible to register or log in to the recruitment system. The interruption is due to updates. We are sorry for the inconvenience.

Kelan rekrytointipalvelussa on käyttökatko 16.5. klo 01.00–08.00. Katkon aikana rekrytointijärjestelmään ei voi rekisteröityä tai kirjautua. Käyttökatkon syynä ovat päivitystyöt. Pahoittelemme häiriötä.

FPA:s rekryteringstjänst kan inte användas 16.5. kl. 01.00–08.00. Under avbrottet kan man inte registrera sig eller logga in i rekryteringssystemet. Avbrottet beror på uppdateringar. Vi beklagar störningen.

Interruption in online service for recruitment 16 May 01:00–08:00

Rekrytointipalvelussa käyttökatko 16.5. klo 01.00–08.00

Avbrott i rekryteringstjänsten 16.5. kl. 01.00–08.00

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person"> a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

You can also go to a joint service point or a remote service point. You can get general guidance and submit applications at joint service points. At remote service points, you can communicate with a Kela specialist via a video connection.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need <a href="https://www.kela.fi/authorising-another-person">a specific power of attorney</a> from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

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Communications Unit

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