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<h1>Strategic Management Unit </h1>

<ul>
	<li>Switchboard 020 634 11, Monday to Friday between 09:00 and 15:00</li>
	<li>When calling from abroad +358 20 634 11</li>
	<li>Email addresses of Kela's staff: firstname.surname@kela.fi</li>
</ul>

Director of the unit 
Heli Korhola

Director of Human Resources 
Pasi Lankinen

Head of Development Management 
Paula Vesterinen

Director of Legislative Development 
Auli Valli-Lintu

<h1>Strategisen ohjauksen yksikkö</h1>

<ul>
	<li>Kelan puhelinvaihde <a href="tel:020 634 11">020 634 11</a>, arkisin klo 9–15</li>
	<li>Ulkomailta soitettaessa <a href="tel:+358 20 634 11">+358 20 634 11</a></li>
	<li>Kelalaisten sähköpostiosoitteet ovat muotoa etunimi.sukunimi@kela.fi</li>
</ul>

Strategiajohtaja  
Heli Korhola

Henkilöstöjohtaja 
Pasi Lankinen

Kehittämisen ohjauksen päällikkö 
Paula Vesterinen

Lainsäädännön kehittämisjohtaja 
Auli Valli-Lintu

<h1>Enheten för strategisk styrning</h1>

<ul>
	<li>Telefon, växel 020 634 11, vardagar kl. 9–15</li>
	<li>Från utlandet +358 20 634 11</li>
	<li>E-postadresserna för FPA-anställda är i formen fornamn.efternamn@fpa.fi</li>
</ul>

Strategidirektör 
Heli Korhola

Personaldirektör 
Pasi Lankinen

Chef för utvecklingsledning 
Paula Vesterinen

Direktör för lagstiftningsutveckling 
Auli Valli-Lintu

Management Support Unit

Strategisen ohjauksen yksikkö

Stabstjänster

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

Try navigating from the home page or try writing the keywords of the subject matter into the Search box.

<a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.

Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.

<a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a>

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Our customer feedback system will undergo maintenance between 06:00 and 08:00 on 7 January 2026. There may be some disruption to service. We apologise for any inconvenience caused.

Palautejärjestelmässä on huoltokatko 7.1. klo 6–8, jonka vuoksi järjestelmän toiminnassa saattaa ilmetä katkoksia. Pahoittelemme katkosta aiheutuvaa haittaa.

Det är serviceavbrott i responssystemet 7.1. kl. 6–8 som kan leda till avbrott i funktionerna i systemet. Vi beklagar det besvär som avbrottet orsakar.

Customer feedback system: Scheduled maintenance between 06:00 and 08:00, 7 January 2026

Palautejärjestelmässä on huoltokatko 7.1. klo 6–8

Serviceavbrott i responssystemet 7.1. kl. 6–8

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When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

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