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Average processing times

Please note that all displayed times are averages

The processing time displayed on the page is an average for the last seven days calculated on the basis of the time needed to process complete applications. Some applications will be processed faster than the average while others will take longer.

 A longer-than-average processing time is often due to the application missing relevant information or documents which is requested from the applicant. The processing of the application can also take longer if Kela has to wait for information related to the processing of the application from abroad. Also, applications may take longer to process if a large number of applications are received over a short period of time.

Check the actual processing times in international situations

Delays in the processing of applications for student financial aid and the housing supplement for students

Kela is currently taking longer than usual to process applications for student financial aid and the housing supplement for students due to recent changes in the housing benefits available for students. You may have to wait longer than usual to get a decision on your application. You can check the status of your application in the OmaKela e-service. You do not need to contact us.

We are currently processing applications that arrived at Kela between 01.06. and 11.06.

Application processing times

Last modified 11/7/2025