The download or upload of a file may sometimes fail because of connection problems, in which case you will see an error message. The next time, the web browser may retrieve the same error message from your computer’s cache. Clear the browser cache to see if the problem goes away.
If you are unable to fill in or print a form, make sure that you are using Adobe Reader. You can also change device for instance from a tablet to a computer. Alternative PDF readers or viewers do not necessarily support all of the fill-in functions used in the forms. Some problems may be caused by using an old or defective version of Adobe Reader, in which case you will have to reinstall the program. The latest version is available as a free download on the Adobe website.
The forms are not yet accessible. In other words, they cannot be used with a screen reader. Read more about accessibility in our accessibility statement.