If you lose your card
Lost or misplaced Kela photocards are no longer replaced. New Kela photocards are issued only in the event that the cardholder's personal information or health insurance details change.
ID Card with health insurance information
If you lose your ID card, you must notify the police. Upon your request, the police will cancel the card and invalidate the electronic identity code on the card. A new identity card costs 40 euros. For details, see the website of .
European Health Insurance Card
If you lose your European Health Insurance Card in Finland, contact one of . If you lose your card while abroad, ask your local Kela's customer service points or Kela's to send you a temporary replacement certificate. You can also ask the health insurance institution of the country in which you are staying to obtain a replacement certificate from Kela.