Centre for International Affairs

Kela's Centre for International Affairs provides service to all customers who move to or from Finland and in other international situations.

Phone service for private customers

International situations 020 634 0200 (Calling from abroad +358 20 634 0200)
Social security matters when moving to or from Finland and in other international situations. Service is provided in Finnish and English.

Service in Swedish is provided at 020 634 0300 (Calling from abroad +358 20 634 0300)

The service is open between 9 am and 4 pm.

Customer service for authorities

International situations 020 634 0200 (Calling from abroad +358 20 634 0200) (Monday to Friday between 9 am and 4 pm)
Social security matters when moving to or from Finland and in other international situations. Service is provided in Finnish and English.

Service in Swedish is provided at 020 634 0300 (Calling from abroad +358 20 634 0300) (Monday to Friday between 9 am and 4 pm).

Invoicing between countries related to medical care expenses 020 635 1807 (Monday to Friday between 9 am and 4 pm)

State reimbursement for international medical care and authorisation procedure when obtaining medical treatment abroad with prior authorisation and ambulance flights when transferring patients between hospitals in the Nordic countries 020 635 1808 (Monday to Friday between 9 am and 4 pm).

Contact information for the Centre for International Affairs

Mailing address PO Box 78, 00381 HELSINKI

inter.helsinki(at)kela.fi
Fax 020 634 1599 (from abroad +358 20 634 1599)

Please note that any information you send in an e-mail is transmitted over an unsecured connection. The user is not authenticated and the message is not encrypted. Because of security reasons, do not send any sensitive information such as a personal identity code by e-mail.

Rather than sending e-mail, you can send us a message through our online customer service. To log in to Kela's online customer service, use your Finnish online bank user ID and password or the mobile certificate. Please note that the service is available in Finnish and Swedish only.

Additional information