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<h1>Security and Preparedness unit</h1>

<p>The unit is responsible for Kela's data protection, information security and safety services.</p>

<p><strong>Head of Security and safety Services</strong><br>
Sami Niinikorpi</p>

<p><strong>Data Protection Officer</strong><br>
Raila Brummer</p>

<h1>Turvallisuus- ja valmiusyksikkö</h1>

<p>Tulosyksikkö vastaa Kelan tietosuoja-, tietoturva- ja turvallisuuspalveluista.</p>

<p><strong>Turvallisuusyksikön johtaja</strong><br>
Sami Niinikorpi</p>

<p><strong>Tietosuojavastaava</strong><br>
Raila Brummer</p>

<h1>Säkerhets- och beredskapsenheten</h1>

<p>Enheten ansvarar för FPA:s dataskydds-, informationssäkerhets- och säkerhetstjänster.</p>

<p><strong>Direktör för enheten för datasäkerhet</strong><br>
Sami Niinikorpi</p>

<p><strong>Dataskyddsombud</strong><br>
Raila Brummer</p>

The unit is responsible for Kela's data protection, information security and safety services.

Tulosyksikkö vastaa Kelan tietosuoja-, tietoturva- ja turvallisuuspalveluista.

Enheten ansvarar för FPA:s dataskydds-, informationssäkerhets- och säkerhetstjänster.

Security and Preparedness unit

Turvallisuus- ja valmiusyksikkö

Säkerhets- och beredskapsenheten

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<p>Try navigating from the home page or try writing the keywords of the subject matter into the Search box.</p>

<p><a href="https://www.kela.fi/give-feedback" style="color:blue; text-decoration:underline">Give us feedback</a></p>

<p> </p>

<h1>Pahoittelut, sivua ei löytynyt!</h1>

<p>Etsimääsi sivua ei valitettavasti löytynyt. Varmistathan, että kirjoitit osoitteen oikein. Sivu on saatettu myös siirtää tai poistaa.</p>

<ul>
	<li>Voit etsiä sisältöä navigoimalla <a href="https://www.kela.fi">etusivulta</a> tai käyttämällä <a href="https://www.kela.fi/haku">hakua</a>.</li>
	<li>Voit ottaa yhteyttä<a href="https://www.kela.fi/asiakaspalvelu"> asiakaspalveluumme</a>.</li>
	<li>Voit <a href="https://www.kela.fi/anna-palautetta">antaa palautetta</a> verkkosivuista.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<ul>
	<li>Gå till <a href="https://www.fpa.fi/">ingångssidan</a> och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av <a href="https://www.kela.fi/sok">Sök</a>-funktionen.</li>
	<li>Ring <a href="https://www.kela.fi/kundservice">FPA:s kundtjänst</a>.</li>
	<li><a href="https://www.kela.fi/ge-respons">Ge respons</a>.</li>
</ul>

<h2>Sorry, page was not found!</h2>

<p>The page you were looking for was not found. Please re-check the page address. The page may have been relocated or removed.</p>

<ul>
	<li>Try navigating from <a href="https://www.kela.fi/main-page">the home page</a> or try writing the keywords of the subject matter into the <a href="https://www.kela.fi/search">Search box</a>.</li>
	<li>Call <a href="https://www.kela.fi/customer-service">Kela's customer service</a>.</li>
	<li><a href="https://www.kela.fi/give-feedback">Give us feedback</a>.</li>
</ul>

<h2>Tyvärr kunde sidan inte hittas!</h2>

<p>Sidan som du sökte finns inte. Kontrollera att adressen är korrekt. Sidan kan ha flyttats eller avlägsnats.</p>

<p>Gå till ingångssidan och sök efter önskat ämne genom att navigera i tjänsten eller med hjälp av Sök-funktionen.</p>

<p><a href="https://www.kela.fi/ge-respons" style="color:blue; text-decoration:underline">Ge respons</a></p>

<p> </p>

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You may be unable to use the chatbot (only available in Finnish and Swedish) from 14 to 16 January 2026 between 7.00 and 9.00 due to scheduled maintenance. We apologise for any inconvenience.

Chattirobotti-palvelussa tehdään huoltotöitä, jotka voivat aiheuttaa käyttökatkoja chattirobotin toimintaan 14.1. - 16.1.2026 klo 7-9. Pahoittelemme katkosta aiheutuvaa haittaa.

Planerade underhållsarbeten kan leda till driftsavbrott och påverka användningen av chattbotten 14.1–16.1.2026 kl. 7-9. Vi beklagar de olägenheter som avbrotten orsakar.

Chatbot may be unavailable 14-16 January due to maintenance

Chattirobotin toiminnassa huoltokatkoja 14.-16.1.

Serviceavbrott påverkar användningen av chattbotten 14–16.1.

e_services

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<p>When you visit a service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the service point.</p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a service point.</p>

Customer service points where service is provided by Kela’s employees. You can get personal advice in all Kela-related matters.

Service points where service is provided by the municipality’s employees. You can get general guidance on Kela’s benefits and services. You can pick up forms and brochures and file applications.

<p>When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.</p><p>If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. </p><p>You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.</p>

Search for service points by the name of the municipality, the name of the service point or postal code.

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