Interruption in e-services on 26 September 2021 between 00:00 and 11:00, affecting the following identification method: OP More information
Interruption in e-services between 22:00 and 06:00, 23−24 September 2021, affecting the following identification method: Mobile ID More information
No appointment confirmation, change or cancellation messages will go out to customers between 05:00 and 20:00 on 25 September 2021 More information
Interruption in online customer service 25 September 05:00-20:00 More information
Right to personal consultation with a Kela counsellor
If you or your family would like to talk to a Kela counsellor about basic social assistance, call Kela's customer service at 020 634 2550 or contact a Kela's customer service point. If needed, a customer service advisor can schedule an appointment for you, or you can do so yourself at www.kela.fi/appointments.