Visit Kela – offices and service points
You are welcome to visit any of Kela’s own customer service points and any municipal service point.
Some customer service points you can only visit by appointment.
- You can book an appointment by calling our customer service number.
- It is not possible to call Kela’s individual customer service points.
When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.
For advice over the phone, call our customer service number.