Interruption in e-services on 26 September 2021 between 00:00 and 11:00, affecting the following identification method: OP More information
Interruption in e-services between 22:00 and 06:00, 23−24 September 2021, affecting the following identification method: Mobile ID More information
No appointment confirmation, change or cancellation messages will go out to customers between 05:00 and 20:00 on 25 September 2021 More information
Interruption in online customer service 25 September 05:00-20:00 More information
Basic social assistance in international situations
The idea is that also foreigners are primarily liable to provide for themselves. Foreigners who are living in Finland on some other than a temporary basis have the right to basic social assistance and are subject to the same eligibility conditions which apply to citizens of Finland. Kela makes an overall assessment of the nature of the applicant’s stay. However, persons who stay in Finland have, regardless of the nature of their stay, right to at least a necessary share of the basic social assistance when needed.
As a rule, the amount of basic social assistance is affected by all income and assets available to you.
If you are an asylum seeker and within the scope of immigrant reception services, you cannot get basic social assistance. The Finnish Government provides immigrant reception services to you to secure your livelihood. For more information, see the Finnish Immigration Service website.
Temporary residence in Finland
If you live in Finland temporarily, you will usually only be entitled to necessary emergency social assistance (e.g. food and necessary medicines). The assistance is awarded in the form of vouchers. However, you must first check whether you can receive help with your finances and the return home in some other way. Such assistance can come, for instance, through a money transfer, through an insurance policy or via the diplomatic mission of your home country. The municipal social welfare authorities assist with the arranging of temporary emergency lodging.
Residence both in Finland and abroad
If you live in Finland on a some other than a temporary basis and you receive basic social assistance, you can maintain your full entitlement to social assistance also during short trips of up to seven days abroad. You must tell Kela immediately if you will be staying abroad longer than seven days. Expenses incurred abroad are not considered when assessing the right to basic social assistance. If the stay abroad is temporary, reasonable housing costs incurred in Finland can be taken into account for a maximum of three months.
If you live partly in Finland and partly abroad, you can get basic social assistance only for allowable expenses you incur while in Finland.