When can I expect a decision on my application?

The law requires that applications for basic social assistance must be reviewed in seven working days. Kela has set certain target times for processing applications for other benefits. Kela also monitors the processing times that are actually reached.

Check the status of your application

Log in to the e-service using your online banking codes or a mobile certificate. Please note that our e-service is only available in Finnish and Swedish.

Go to OmaKela

Please note that some applications will always be processed more quickly than the average, while others will take longer.

Check the status of your application in the OmaKela e-service

The time it takes to process your application depends on such factors as how carefully you have completed the application and whether you have provided Kela with all necessary documentation and information.

You can use the OmaKela e-service to check if your application has arrived at Kela and if it has been decided yet. If the application has not been decided, you will see an estimate showing how long it will take to process it.

In OmaKela, you can also view notifications reminding you to supply additional information or documents that are missing from your application. Such notifications will remain active until the claims processor has resumed processing your application, so you should not worry if you continue to see the notification even though you have provided the missing information and documentation.

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