How to claim reimbursement for medicine expenses

Claim reimbursement for medicine expenses from Kela if

  • you did not receive the reimbursement due to you directly at the pharmacy
  • you have been granted a new entitlement to reimbursement

Reimbursements are only available for products confirmed as reimbursable by the Pharmaceuticals Pricing Board (Hila), which operates in connection with the Ministry of Social Affairs and Health. Reimbursement is available after meeting a specified initial deductible.

Reimbursement for medicine expenses cannot be claimed online. The claim and any supporting documents must be sent to Kela by mail.

  1. Fill in and print the claim form (SV 178e, PDF).
  2. Include with your claim a statement from the pharmacy about your medicine purchases.
  3. Mail your application along with the supporting documents to Kela, PL 10, 00056 KELA.
  4. When you want to see if your claim has been decided, visit the online customer service.

When to claim

Claim reimbursement for medicine expenses within 6 months after the payment.

Annual maximum on out-of-pocket medicine costs:  Claim additional reimbursement within 6 months of the end of the calendar year.

If the costs were incurred abroad, keep the prescription and the packaging for the medicine. They may be needed to determine your eligibility for reimbursement.

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