Kela´s customer service point Loviisa
The customer service point only provides service by appointment. You can also handle almost all of your benefit matters with Kela by phone. Book a telephone appointment at www.kela.fi/appointments or by calling one of our service numbers. Our service numbers can be found at www.kela.fi/phone-numbers. If necessary, we will make an appointment for you to visit the customer service point. You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. The e-service can be found at www.kela.fi/omakela (in Finnish) or www.fpa.fi/mittfpa (in Swedish).
Visiting address
Öhmaninkatu 4, 07900 Loviisa
Service location on map (suomi.fi)Opening hours
Call to book an appointmentOther contact information
Kela's customer service numbersAccessibility information
No information
Responsible for the service
Kela
Updated
7/11/2023
Advice for visitors
When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.
If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point. There are no self-service computers at the customer service points you can only visit by appointment.
You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.