How to claim conscript's allowance

  1. Submit your claim online. Log in to Kela's online customer service (in Finnish and Swedish) using your bank ID or a mobile ID. You can claim basic assistance, housing assistance, special assistance or assistance for the interest due on student loans. Maintenance assistance is claimed on the SA1 form (in Finnish).
  2. Scan or take a photo of supporting documents and send them over the Internet.
  3. You can use Kela's online service to see whether your claim has been decided and the amount you will receive. You can also see any possible reminders concerning, for instance, documents missing from your claim.

Alternatively you can complete and print out a paper claim form (SA1)(in Finnish) and mail it to Kela along with the supporting documents.

If, after you were granted housing assistance, you get for example an electric bill for which you need assistance, complete a new claim online and submit the bill along with your claim. If you bring or mail the bill to a Kela office, you need not complete a new claim form.

Employers will start reporting pay details to the Incomes Register as of 1 January 2019. Kela can use this data when processing claims.

Claiming online is quick and easy

Send the application and supporting documents easily online. Documents photographed with a phone are accepted if the photographs are clear.

Claim now

Required documents

Housing assistance

  • details about your family’s earnings (for example a copy of wage statement).
  • copy of your rental agreement if you are applying for assistance for a rental apartment*
  • proof of payment if the current amounts of rent, maintenance fee and any separately paid heating costs are not indicated in other documents accompanying your claim (such as the rental agreement)*
  • electricity or gas bill
  • statement by the creditor showing the amount of interest paid on housing loans. The statement must show the current balance of the loan and the percentage rate of interest.

Housing assistance can be paid to conscripts or their family members. Conscripts cannot claim it on behalf of their family member or vice versa.

* If your landlord has an arrangement with Kela to provide rent information electronically, you need not include with your claim a copy of your rental agreement or a statement about the amount of the rent. List of landlords who provide rent information to Kela electronically.

Basic assistance

  • details about your family’s earnings (for example a copy of wage statement).

Basic assistance can be granted to the family members of conscripts.

Special assistance

  • details about your family’s earnings (for example a copy of wage statement).

Special assistance can be granted to the family members of conscripts.

Maintenance assistance

  • copy of the maintenance agreement if child maintenance allowance is being paid for the child
  • information about earnings for the person in active service (for example a copy of the wage statement).

Maintenance assistance can be granted for the children of conscripts. The claim should be signed by the person who has custody of the child.

Interest payments on student loans

  • details about earnings (for example a copy of the wage statement)
  • a notice from the bank or proof of payment if interest is paid monthly.

Kela can pay the interest due on conscripts' and their family members' student loans. The interest due on family members' loans is paid in the form of the special assistance. Conscripts cannot claim it on behalf of their family member or vice versa.

When to claim

You can submit your claim one month before you will enter service. The claim cannot be submitted earlier than that because of the possibility that your circumstances could change before you enter service. Conscript’s allowance cannot be claimed retroactively, which means that the earliest that Kela can grant the allowance is the beginning of the month when you submit the claim.

Granting the conscript's allowance

Kela can grant the conscript’s allowance starting from the date of entry into service (though not before the beginning of the month in which the claim was submitted). Conscript’s allowance is payable until the end of the month in which the conscript is discharged or the service is interrupted for at least 14 days.

If eligibility arises during the service, Kela can grant the conscript’s allowance starting from the first day of eligibility.

If a person in refresher training for reservists or in supplementary training is entitled to the conscript's allowance, Kela can pay it all at once after the training either to the person or their family member.

Report changes in your circumstances

Remember to report any changes in your circumstances to Kela so that the benefit can be paid correctly. Payment of the allowance can be affected by such events as changes in income or housing costs or the birth of a child. You can report the changes online, by telephone or by visiting any

Kela's customer service point.

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