Learn more about the interpreter service

The interpreter service for the disabled aims to promote the possibilities of persons with hearing impairment, with vision and hearing impairment or with speech impairment to be active members of society on equal terms with others. The interpreter service is intended for persons who due to their disability need interpreting.

How is interpreter service arranged?

  • The nearest available interpreter is assigned to the customer. If the customer needs interpreter service outside their home region, an interpreter is assigned who works near the place where the service is needed.
  • The customer can choose whether he or she wants to use an interpreter list. If the customer does not want to use an interpreter list, an interpreter is assigned to the customer’s booking who works near the place where interpreter service is needed.
  • Interpretation can be arranged as on-site interpretation or as remote interpretation.

What does the interpreter service include?

Interpreter service can be used in connection with

  • work
  • for post-comprehensive school study
  • errands
  • participation in society
  • hobbies or recreation.

Interpreter service does not include

  • other services needed by a person with disability (such as personal assistance or transportation)
  • interpretation between two sign languages, e.g. between Finnish sign language and Finnish-Swedish sign language
  • interpretation in foreign sign languages
  • teaching of different communication methods.

The municipalities arrange education in sign language and other communication methods. Contact your municipality of residence for further information.

What is interpretation?

Interpretation means the transmission of a message through sign language or some other equivalent communication method. The interpretation always involves three parties.

For instance sign language, speech clarified by signs, speech or written text can be interpreted. The interpreter can, for instance, interpret a Finnish-language form into sign language.

Interpreter service thus also involves translation of short written documents. However, translation of books and equivalent works is not included in the service.

How much interpreter service can you be awarded?

Persons with hearing impairment or with speech impairment are entitled to a minimum of 180 hours of interpreter service per year and persons with vision and hearing impairment are entitled to a minimum of 360 hours of interpreter service per year.

If you need more interpreter service, you can apply for additional hours of interpreter service.

Using the service is free of charge.