Interruption in e-services on 28 September 2021 between 23:00 and 06:00, affecting the following identification methods: S-Bank More information
Services for students who study abroad
If you complete part of your studies abroad, you can use the e-service (in Finnish or Swedish) to handle your benefit processes, or contact us through Kela’s phone services.
If all of your studies are at a foreign education institution, you can contact Kela about student financial aid by the following means:
Use Kela's e-service system if you wish to send a message or documents concerning student financial aid. You will receive a reply through the online system.
If you live abroad and you do not have a Finnish banking ID or mobile ID, you can contact Kela about student financial aid through our service for encrypted email.
For security reasons, email can be sent only over a secure connection. To send email to the Centre for Student Financial Aid, use this link.
Enter your email address in the Sender (Lähettäjä) field. You will receive a message which contains a link you can use to send email to Kela over a secure connection. The link is active for 30 days. Send your message to: firstname.lastname@example.org
Phone number +358 20 634 2550
Mail and fax
Address for customers:
Kela, PO Box 10, FI- 00056 KELA
Fax +358 20 634 1599