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Logging in to the OmaKela e-service

In order to log in to OmaKela, you must first verify your identity. OmaKela uses Suomi.fi identification.

You need one of the following:

  • personal online banking codes
  • Mobile ID on your phone
  • an ID card with a citizen certificate

Look for the Log in button, which can be found in the top right corner of all pages.

OmaKela e-service

Please note that our e-service is only available in Finnish and Swedish.

Log in

If you are unable to complete the identification process, please contact our customer service.


Where can I get online banking codes?

Online banking codes are available from banks. Each bank has its own conditions for granting them. Banks also use different identification methods, such as applications or code cards. Contact your bank if you have questions about online banking codes.

How do I use online banking codes to verify my identity?

  1. Select Log in - OmaKela at the top of the kela.fi page.
  2. Then select your bank, the identification method you are using (such as an application or a code card), and log in.
  3. After completing the identification successfully, you will automatically be transferred to the OmaKela e-service.

What is Mobile ID?

Mobile ID is a phone-based method of identification. You can use it if you have a mobile phone and a SIM card that can be used in identification. You can activate a Mobile ID online, by phone or at your mobile operator’s store.

Please note that there may be charges for activating a Mobile ID. For details, contact your mobile operator (for instance Telia, Sonera or DNA). Kela does not charge anything for using its services. Learn more about Mobile ID.

How do I use Mobile ID for identification?

  1. Select Log in - OmaKela at the top of the kela.fi page.
  2. On the next page, select Mobiilivarmenne.
  3. Enter your phone number.
  4. You will get an identification request from Kela. Click OK. You will see a box on your phone screen where you must enter the PIN code you gave for the Mobile ID.
  5. After completing the identification successfully, you will automatically be transferred to the OmaKela e-service.

How do I use an ID card for identification?

ID cards with an activated Citizen Certificate can be used for identification. Applications for an electronic ID card are received by the police.

In addition to the ID card, you need the following:

  • a computer
  • a card reader
  • card reader software
  • your own PIN codes

Learn more about the Citizen Certificate (dvv.fi)

Read more

OmaKela identification for other EU nationals

The common European eIDAS is an identification method for EU citizens that you can use to contact Kela with the identification tools available in your country.

After you have verified your identity, you will land on a customer service page where you can

  • write a message to Kela, ask for advice or request Kela to contact you
  • send applications or supporting documents to Kela.

Kela's application forms in PDF format can be downloaded from the Forms page. Fill in the application in as much detail as you can. The application may contain questions that are only relevant to Finnish nationals, such as the personal identity code, which is not required. 

How to manage your Kela-related matters online

  1. Select Kirjaudu - OmaKela at the top of the kela.fi page. Please note that our e-service is only available in Finnish and Swedish.
  2. Select Ulkomaalaisen tunnistustavat and log in with an identification tool of your own country.
  3. Via the page you can send messages, application forms and attachments to Kela

Need help? Call Kela's Centre for International Affairs

Secure online services in OmaKela

Be careful when you log in to our e-service OmaKela. On the internet there are many fake websites that look very much like the real ones. Fake websites can also claim to be Kela. When the unsuspecting user enters his or her online banking credentials on a fake website, the criminals gain access to the user’s online bank and can even empty the user’s bank account. Fake websites can claim to be a bank, MyKanta or Kela.

The OmaKela e-service has no separate mobile application. You can only log in to OmaKela in the web browser at www.kela.fi. Do not log in to OmaKela via a link in your e-mail or via the search results provided by the search engine.

Instructions for secure use of OmaKela

  1. If you use a computer that is also used by others, for instance in a library or at one of Kela’s customer service points, and the previous user has left the web browser open, you should reopen the web browser.
  2. Write www.kela.fi in the address field of the web browser. When you come to the page, a lock is shown beside the address field. This means that the data are sent securely to the website kela.fi and they cannot be intercepted.
  3.  On the website kela.fi, select the button Kirjaudu. Please note that our e-service is only available in Finnish and Swedish.
  4. The button Kirjaudu opens the page for login in the Suomi.fi web service, where you can select the identification method of your bank or some other identification method of your choice. Suomi.fi is a joint identification service for public-sector organisations, and also there the data are sent securely. The text tunnistautuminen.suomi.fi is shown as part of the address and a picture of a lock is shown beside the address field.
  5. Log in using your online banking credentials or a mobile certificate.
    • If you log in to OmaKela using your online banking credentials, Osuuspankki (OP) may appear as the service provider even of you use the online banking credentials of another bank.
    • If you use a mobile certificate, Telia may appear as the service provider. This does not affect the identification: you can always securely log in to OmaKela from the website kela.fi.
  6. When you no longer use OmaKela, remember to log out. Clear the browsing history and cache and close all open browser windows. This is especially important when you use a computer that is also used by others.
  7. Save the site kela.fi among the bookmarks in the browser on your device or as a favourite. In that way, you can access the site directly without using search engines.
Last modified 21/5/2024