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Kela´s customer service point Tikkurila | KelaSkip to content

OmaKela healthcare fee unavailable: The student healthcare fee cannot be paid for the time being 30.3.2026–2.4.2026 Read more

Kela´s customer service point Tikkurila

Kela’s customer service point provides service and assistance in matters related to the benefits available from Kela. You can also use the OmaKela e-service to apply for benefits, report changes and send supporting documents. The e-service can be found at www.kela.fi/omakela (in Finnish) or www.fpa.fi/mittfpa (in Swedish). You can also submit a call request in the OmaKela e-service. You can also handle almost all of your benefit matters with Kela by phone. Our service numbers can be found at www.kela.fi/phone-numbers.

Visiting address

Vernissakatu 4, 01300 Vantaa

Service location on map (suomi.fi)

Opening hours

Service time
  • Monday 9 — 12
  • Tuesday 9 — 12
  • Wednesday 9 — 12
  • Thursday 9 — 12
  • Friday 9 — 12
The self-service area is open to customers
  • Monday 9 — 16
  • Tuesday 9 — 16
  • Wednesday 9 — 16
  • Thursday 9 — 16
  • Friday 9 — 16
Exceptions to opening hours
New Year's Day: Closed
Epiphany: Closed
Good Friday: Closed
Easter Sunday: Closed
Easter Monday: Closed
May Day: Closed
Ascension Day: Closed
Midsummer Eve: Closed
Independence Day: Closed
Christmas Eve: Closed
Christmas Day: Closed
2nd Day of Christmas: Closed

Other contact information

Kela's customer service numbers
Kela P.O.Box 10, 00056 KELA

Accessibility information

The route to the main entrance
  • The accessible parking space is located outdoors over 10 m from the entrance. The width of the parking space is less than 3.6 m.
  • The pick-up and drop-off area is located in the vicinity of the entrance.
  • The route to the entrance is rough and narrow and illuminated.
The main entrance
  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • In connection with the entrance, there are 3 consecutive steps.
  • The entrance has a ramp under 6 m long.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. The door opens automatically with a button.
  • The entrance has thresholds over 2 cm high.
In the facility
  • The customer service point is on the same floor as the entrance.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.

Responsible for the service

Kela

Updated

5/2/2026

Advice for visitors

When you visit a Kela customer service point, bring proof of identity, such as your passport or driver’s licence. If you are acting on behalf of another person, you need a specific power of attorney from that person and proof of your identity.

If you bring your online banking credentials or a mobile certificate, you can manage your Kela-related affairs on a self-service computer at the customer service point.

You are permitted to bring a guide dog, an assistance dog or a government working dog to a customer service point.

Go to Visit Kela