How to apply for care allowance for pensioners

  1. Apply for care allowance for pensioners in the OmaKela e-service. Please note that the e-service is available in Finnish and Swedish only.
    • Applications for the continued payment of the allowance and for an increased allowance can be made on the same form. Remember to file an application for continued payment in time.
  2. Enclose the following with the application: up-to-date medical statement C (no older than six months) or medical statement B, if it includes the details needed when processing the application. If the document you are sending is not in a digital format, you can either scan it or take a photograph of it. We may ask you for further information or supporting documents.

    Apply for care allowance for pensioners online

    Send the application and supporting documents online. Log in to the e-service using your online banking codes or a mobile certificate.

    Apply for benefits
    You can complete the application with someone who knows your situation well. You can also enclose a statement, written for example by someone who is helping you, which describes how well you are coping in your daily life.
  3. Visit the OmaKela e-service to see if your application has been decided and how much you will get. You can also see possible reminders concerning, for instance, any documents missing from your claim. A written decision on your claim will be sent to you by post.

Alternatively you can complete and print out the form Care allowance for pensioners / Disability allowance for persons aged 16 years or over (EV 256e, PDF). Mail your application along with the supporting documents to Kela, PL 10, 00056 KELA.

If you have expenses which are caused by an illness and which you declared in the application, we may ask you further information if the expenses could be relevant to the amount of your allowance.

Using a power of attorney to act on behalf of another person

If interacting with Kela is challenging for you personally, you can authorise another person to do so on your behalf. For this purpose you must submit a power of attorney to Kela, indicating who can act on your behalf. It is not possible to act on another person's behalf in the e-service. The person whom you have authorised to act on your behalf can act on your behalf by phone, by post or at Kela’s customer service point.

Apply for continued payment in good time

It is worthwhile to file an application for continued payment and related supporting documents with Kela well in advance of the end of the payment period so that payment of the benefit is not interrupted. Applications for continued payment of the care allowance for pensioners should be filed within six months of the end of the previous payment period, however.

Medical statement for an application for increased benefit

A new medical statement is usually needed for an application for increased benefit. However, a new statement is not needed if increased benefit is applied for on account of special expenses. In the Additional information section of the application, indicate that you are applying for an increased allowance because of the expenses.

When to apply

Kela grants the benefit for a maximum of 6 months retrospectively. Retroactive payment is always considered from case to case.

An estate can not apply for the benefit. 

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